Kim Drumgo – EMPOWER Conference Speaker

Chief Diversity, Equity, and Inclusion Officer, Geisinger Health System

Presentation: Inclusive Companies and Communities

The last two years has caused significant shifts in the workplace, demographically and interpersonally. Now more than ever, organizations are grappling with the effects of the “Great Resignation” and are competing for talent locally and nationally. In this session, Kim will provide insight into how companies and the communities they serve can increase resilience and aptitude for change, attract talent, grow engagement, and allow for better relationships between people from different perspectives and experiences.  



Bio:

Kim Drumgo, MBA, is the chief diversity, equity, and inclusion officer for Geisinger, an integrated health services organization that serves more than 3 million residents through 45 counties in central, south-central, and northeast Pennsylvania with over 24,000 employees. 

In her role at Geisinger, Kim provides strategic leadership and support of DEI programs across the health system.  Her current focus areas include fostering inclusive cultures, talent attraction and growth, community health equity, and supplier diversity. 

With over 25 years of experience, Kim is recognized as a thought leader with demonstrated experience leading change initiatives in large matrixed organizations such as Anthem, AICPA, and BCBS.  In the last 15 years, Kim has established multiple inaugural DEI offices and revitalized a fortune 30 DEI program to align the accountability of DEI with its 70,000 employees strategically.

As an expert in the field of diversity management, Kim has been cited or featured in Becker’s Hospital Review, Chief Healthcare Executive, Profiles in Diversity Journal, Diversity Network Journal, Diversity Manager, The Journal of Accountancy, and many other publications and conferences.

Kim is the past chairman of the PhD Project board and member of the Conference Board Diversity Council. She continues to serve as an advisor to many other entities focused on diversity and inclusion. Kim holds a Bachelor of Science degree in public health from UNC Chapel Hill and a master’s degree in business administration from the University of Maryland. 

Kim Drumgo Named Geisinger’s First Chief Diversity, Equity and Inclusion Officer

Furthering Geisinger’s commitment to promote an inclusive and welcoming organization and community to all, Kim Drumgo has been named the health system’s first chief diversity, equity and inclusion officer.

In this new role, Drumgo will champion and guide the organization to better understand the importance and value of a diverse, equitable and inclusive environment, as well as serve as a catalyst for change at Geisinger. She will provide systemwide thought leadership, strategic direction and implementation of diversity, equity and inclusion-related programs and initiatives.

“Our patients, members, employees and community deserve a safe environment that welcomes people of every race, ethnicity, gender, sexual orientation, sexual identity, ability, veteran status and faith,” said Amy Brayford, Geisinger executive vice president and chief of staff. “With Kim in this new role, I’m confident that we’ll move to new heights, prioritizing and advancing diversity, equity and inclusion across all aspects of our organization — ultimately improving the health and well-being of our Geisinger family, patients, members and communities. We’re incredibly fortunate to have gained such an accomplished and committed leader to help us make better health easier for everyone.”

Studies have shown that each community of people may have different health needs. These include the black community having a higher rate of diabetes; lower rates of cervical and breast cancer screenings in transgender men; and a higher rate of suicide among military veterans and active members than that of the general public. Creating an inclusive health care setting that connects with patients and their specific situation can help better address and serve the health needs of the community.

“I’m thrilled to join Geisinger in this new role. The communities and patients we serve each have unique situations and needs. We know the best way to serve our diverse communities is to ensure we maintain a welcoming environment that seeks out and values different views and perspectives. We can all benefit and excel in environments where our voices are heard and our needs are met. The preservation of dignity and respect will be critical to our success.” said Drumgo. “I look forward to partnering with our Geisinger family and community leaders on these important topics. Geisinger and the communities we serve are infinitely stronger when we can harness the talents and backgrounds from each of us for the betterment of us all.”

Drumgo brings over 15 years of experience in the diversity and inclusion field and has a strong track record setting DEI strategies, engaging stakeholders and driving results. She has held leadership roles in several organizations, including most recently serving as chief diversity officer for Anthem Inc., where she led more than 63,000 leaders and employees in having authentic, compassionate conversations about race, social justice and health equity. She has also held leadership roles at the American Institute of Certified Public Accountants and Blue Cross Blue Shield of North Carolina. She was named to Network Business Journal’s Top 25 Women in Business and recognized for her leadership in Diversity by Profiles in Diversity Journal.

Drumgo earned her Bachelor of Science in Public Health from the University of North Carolina at Chapel Hill and her Master of Business Administration from the University of Maryland.