FNCB Bank Announces Staff Promotions

FNCB, locally-based since 1910, today announced several staff promotions.

Keehna Murphy, Vice President, Credit Analyst Supervisor

Keehna Murphy has been promoted to Vice President, Credit Analyst Supervisor where she will oversee mentoring and training of credit staff as well as prepare, review and assess risk associated with commercial credit requests.

She joined FNCB in 2014 as a credit analyst. Prior to joining FNCB, she had extensive credit analysis experience in the community banking sector.

Ms. Murphy is a graduate of Union-Endicott High School (NY) and Marywood University with a bachelor’s degree in business administration. She earned an MBA from Indiana University of Pennsylvania. She resides in Clarks Green with her husband Mark and daughter Ella.

Ellen Pritchard, Vice President, Community Office Manager

Ellen Pritchard has been promoted to Vice President, Community Office Manager where she is responsible for managing the daily operations of the FNCB Bank Community Office in Honesdale.

She joined FNCB in 2006 as a Senior Customer Service Representative before being promoted to Community Office Manager of the Honesdale branch in 2010.

Ms. Pritchard is a graduate of Southeast High School (Bradenton, FL) and has completed numerous American Institute of Banking courses. She resides in Honesdale with her husband Dick.

Kelley Zionce, Assistant Vice President, Community Office Manager II

Kelley Zionce has been promoted to Assistant Vice President, Community Office Manager II where she is responsible for managing the daily operations of the Back Mountain FNCB Bank Community Office.

She joined FNCB in 2013 as a Customer Service Representative and held various positions before being promoted to Community Office Manager of the Back Mountain branch in 2018. Prior to joining FNCB she had more than 20 years of experience in banking.

Ms. Zionce is a graduate of Hanover Area High School and Luzerne County Community College with a degree in business administration. She is a 2018 graduate of Leadership Wilkes-Barre and is a board member of the Back Mountain Chamber of Commerce.

She resides in Wilkes-Barre and has three children: Marissa, Jonathon and Jillian.

Thomas P. Zurla, Assistant Vice President, Community Office Manager

Thomas P. Zurla has been promoted to Assistant Vice President, Community Office Manager where he is responsible for managing the daily operations of the FNCB Bank Daleville Community Office.

He joined FNCB in 2018 as a Retail Banking Training Coordinator before being promoted to Community Office Manager in 2020. Prior to joining FNCB, he spent 22 years with M&T Bank in various leadership positions.

He is a graduate of James Coughlin High School and attended Luzerne County Community College for business management. He is a 2021 graduate of Leadership Lackawanna and is an organist/cantor at various churches throughout NEPA.

He resides in Scranton with his husband Michael.

Louise Balbach, Assistant Vice President, Community Office Manager II

Louise Balbach has been promoted to Assistant Vice President, Community Office Manager II where she is responsible for managing the daily operations of the FNCB Bank Community Office in Exeter.

Ms. Balbach joined FNCB in 2013 and has held the positions of Customer Service Representative, Assistant Community Office Manager and Community Office Manager. Prior to joining FNCB, she had more than 35 years of experience in the banking industry.

She is a graduate of Scranton Technical High School and attended the University of Scranton. She has completed numerous American Bankers Association courses and is a member of the Wyoming Kiwanis, Wilkes-Barre Women’s Network and the Greater Pittston Women’s Network.

She resides in Exeter and has three children: Cassandra, Nicole, and Michael.

Diane Abbott, Banking Officer, Assistant Community Office Manager

Diane Abbott has been promoted to Banking Officer, Assistant Community Office Manager where she is responsible for helping manage the daily operations of the FNCB Community Office in Honesdale.

Ms. Abbott joined FNCB in 2006 and has held the positions of Teller, CSR, Personal Banker and Assistant Community Office Manager. Prior to joining FNCB, she was a banker with Farmers & Merchants Bank and Harleysville National Bank.

She is a graduate of Honesdale High School and has completed numerous banking courses.

She resides in Honesdale with her husband Jeff. They have two children: Jonathan and Morgan.

Justin Kravitz, Banking Officer, CRM Marketing Specialist

Justin Kravitz has been promoted to Banking Officer, CRM Marketing Specialist where he is responsible for the administration of the Bank’s Customer Relationship Management (CRM) system.

Prior to joining FNCB in 2018, he held project management and marketing positions at several northeastern Pennsylvania companies. 

He is a graduate of Forest City High School and Wilkes-University with a bachelor’s degree in integrated media. He resides in Fell Township with his wife Rebecca and children Jaylee, Alexandria, Savannah and Levi.

Michael Cioffari, Banking Officer, Technology Services Analyst

Michael Cioffari has been promoted to Banking Officer, Technology Services Analyst where he provides technical support for bank employees, management of Citrix environment as well as server infrastructure and Windows desktops.

Prior to joining FNCB in 2007, he was employed by MetLife in Clarks Summit. 

Mr. Cioffari is a graduate of Mid Valley High School and Keystone College with an associate degree in computer science and a bachelor’s degree in information technology. He resides in Throop.