Geisinger Launches On-Demand Telehealth Visits

When you need care right away but it’s not an emergency, you can now see a Geisinger urgent care provider without leaving home.

On-demand virtual visits are available for conditions typically seen at Geisinger’s ConvenientCare urgent care centers. These include cold and flu symptoms, allergies, rashes, headaches, insect bites, sinus infections and urinary tract infections. Providers can assess your symptoms virtually and provide care, referrals and/or prescriptions without having to see you in the clinic.

“Virtual on-demand visits add another level of convenience for Geisinger patients who need to see a provider quickly,” said David Fletcher, Geisinger’s associate vice president for telehealth. “Geisinger’s telemedicine capabilities provide patients with the care they need in the comfort of their homes.”

If you’re a Geisinger patient, you can access on-demand virtual care at geisinger.org/virtualcare, via the symptom checker feature of Geisinger.org’s Virtual Assistant, or through the myGeisinger portal at geisinger.org/mygeisinger. On-demand visits are available Monday through Friday, 9 a.m. to 7 p.m., and 8 a.m. to 5 p.m. on weekends.

The use of telehealth has increased tremendously during the COVID-19 pandemic, and Geisinger now offers telehealth visits for primary care, urgent care and 72 specialties. For more information about telehealth at Geisinger, or to see a demo, visit geisinger.org/telemedicine.