NBT Bank Recognized by AARP as Banksafe

NBT Bank has earned a BankSafe seal from AARP recognizing the bank’s efforts to stop financial exploitation. In order to earn the BankSafe seal, more than 80% of frontline staff were required to complete a special training and the bank demonstrated further commitment with its policy to report suspected financial exploitation. NBT Bank was also confirmed by AARP to be in good standing based on a review of Better Business Bureau ratings as well as legal and regulatory activity.

“We consider training of our employees to be a critical tool in protecting our customers from financial exploitation,” said Senior Director of Information Security Terra Carnrike-Granata. “Attaining this seal is further demonstration of our commitment to a robust fraud prevention plan.”

Based on a Virginia Tech study from October 2019, it is estimated that BankSafe-trained employees helped stop more than $110 million from being stolen from the accounts of older adults. More than 2,000 professionals from the financial industry, trade associations, adult protective service agencies, non-profits, government organizations, regulators and the legal field helped AARP in the development of the training. The BankSafe Trained seal is not a product or service endorsement, but indicates that a financial institution’s frontline employees have been substantially trained in financial exploitation prevention.