PennDOT Invites Pennsylvanians to Share Feedback on Construction, Maintenance Services

The statewide survey is available until October 22.

The Pennsylvania Department of Transportation (PennDOT) is accepting construction and maintenance services feedback through an online survey. The public can take the survey through October 22 by visiting 2024 PennDOT Construction/Maintenance Customer Satisfaction Survey.  

Construction and maintenance work has been underway across the state this year. From January through August, 303 bridges were put out for bid to be repaired, replaced, or preserved by PennDOT or industry forces. Additionally, from January through August more than 3,100 roadway miles were improved by department or partner crews. This includes 1,114 miles of paving.

“PennDOT is working hard for Pennsylvanians every day, and work on our roads and bridges is one of our largest services in our communities,” PennDOT Secretary Mike Carroll said. “This survey is one way the public can help us find successes, potential improvements, or educational opportunities.”

The 24-question survey asks respondents how they receive PennDOT roadway information and how often PennDOT meets or exceeds expectations in construction and maintenance activities. Respondents are also asked about experiences with reporting concerns to the department, and whether or how they use the state’s 511PA traveler information services.

Motorists can check conditions on major roadways by visiting www.511PA.com. 511PA, which is free and available 24 hours a day, provides traffic delay warnings, weather forecasts, traffic speed information and access to more than 1,000 traffic cameras. 

511PA is also available through a smartphone application for iPhone and Android devices, by calling 5-1-1, or by following regional X alerts.