Keystone Mission: Giving Thanks Despite the Circumstances Before being served a Thanksgiving Meal, guests at Keystone Mission’s Scranton Innovation Center location stood in front of their peers to give thanks. To encourage an atmosphere of gratefulness, staff asked if anyone wanted to share what they were thankful for. Several individuals who were waiting for a meal rose their hand to talk about what God has been doing in their life despite their current circumstance. One guest gave glory to God about finally being cancer free. Another encouraged those around her that real community is found “the walls of Keystone Mission.” “Though we may think without a home or stable job, there wouldn’t be much to be thankful for. Their testimonies were eye opening, and I believe it gave everyone in that room – volunteers, staff, other guests – a new perspective on their own situation,” says Jillian Mirro, Communications & Marketing Manager. In total Keystone Mission served over 280 meals across their locations in Scranton and Wilkes-Barre for Thanksgiving. “We are grateful to each volunteer who assisted in serving and prepping a dish for our guests. This means so much to our guests. It’s amazing how a simple act of kindness can go a long way during the holiday season,” says Danielle O. Keith-Alexandre, CEO & Executive Director.
Tobyhanna Army Depot Recognizes Supervisor for Leadership Excellence Respect, trust, and accountability – Gilchrist earns Supervisor of the Quarter through expertise and values For his strong leadership, subject matter expertise, and stabilization of a crucial depot program, Tobyhanna Army Depot (TYAD) Tactical Missile Branch Chief Don Gilchrist has been named TYAD’s latest Supervisor of the Quarter. Over the course of a three-decade career, Gilchrist has worn many hats. An Air Force veteran, Gilchrist carried on his family’s tradition of service to our nation. He served and worked for the Air Force for 16 years before joining the ranks of Team Tobyhanna as an Army civilian over a decade ago. Gilchrist’s appointment as Tactical Missile Branch Chief is the latest chapter of an accomplished and dynamic depot career that has included time spent in tactical radio, satellite communications, and in Sidewinder missiles as both a Production Controller and most recently as a Logistics Management Specialist. As branch chief, Gilchrist oversees three weapons programs – Sidewinder, Maverick, and Harpoon. Gilchrist’s approach to ensuring the branch is successful in completing its mission of providing readiness to our warfighters is two-pronged. Gilchrist first relies on his depot experience, in addition to his Air Force munitions experience, as a firsthand playbook for how to best meet the needs of customers and set members of his team up for success. “32 years I’ve been doing the same thing. When the customer comes in or the customer calls, when they talk about the program and things that they need, I totally understand where they’re coming from,” said Gilchrist. “In the same way, I can look at my employees and understand where they’re coming from and say, ‘I was where you are.’” Perhaps, most importantly, Gilchrist’s experience has been instrumental in shaping his leadership style. “It’s like [Tobyhanna Army Depot Deputy Commander] Rob Lantka says, and it’s right from the military – respect, trust, accountability – I expect that in my workers, and my workers should expect that in me. Accountability is very important – we all have a mission to do, and we owe it to the warfighter to deliver a top product.” Gilchrist believes in order to be a successful leader, create a positive workplace, and in turn maximize efficiency, one must seek to understand their employees while maintaining a healthy supervisor-employee relationship. “I understand you have a supervisor side to things, and you have to be the supervisor. But learning our people is a component, I believe, of being a good supervisor. They’re not just a name, they’re just not a number on a form that you sign – they are human beings, and you have to establish those relationships.” When the branch was in need of a leader and at risk of falling behind on orders, depot leadership knew Gilchrist’s extensive knowledge and commitment to the values of respect, trust, and accountability made him an ideal candidate. After agreeing to an initial 120-day assignment, 120 became 240, and 240 became 360 until the position was posted and earned by Gilchrist. In nominating Gilchrist for the Supervisor of the Quarter award, TYAD Avionics Division Chief John Stochla said, due in large part to Gilchrist’s leadership, the branch has enjoyed improved performance. A particular point of pride is the Sidewinder workload meeting its performance-to-promise schedules and assets per month goals, despite past challenges including parts obsolescence, lightning delays, humidity control issues, and test equipment sustainment issues. Stochla said Gilchrist’s expertise and leadership style work in harmony to foster a healthy working environment in which employees can enjoy their work while best supporting our nation’s warfighters. “As a subject matter expert from his years of working in the shop and his time as the Logistics Management Specialist for the Sidewinder Program, he is uniquely qualified to oversee this complex workload. Due to this experience, he has been able to identify bottlenecks in the process and make timely decisions to address them,” said Stochla. “Don promotes teamwork and employee development and displays a high level of energy and enthusiasm. He gives direction, provides guidance, and fields any questions or concerns that his employees might have. He takes the time to listen to their concerns and takes appropriate action. He passes information up to keep his chain of command informed, whether it is a good or bad news story. He exemplifies the Army core values, and it shows. He is respected by his peers and employees.” Gilchrist said he owes a great deal of the success he has enjoyed to his team and tries to pay it forward every chance he gets. “I can sit there as supervisor and say do this, do that, or puff myself up – it means absolutely nothing. You have to have a good team, and I have a great team. I can’t say enough good things about them and the hours that they put in,” said Gilchrist. “I’ve had a lot of good mentors over time to say go this direction or try this or try that. And I’ve tried to do that same thing with the younger employees I have to give them direction because they’re the future, and I want to empower them to say you can do whatever you want.” When he’s not at Tobyhanna, Gilchrist enjoys camping and serves as the Pastor of Lakeville Community Church in Lake Ariel, Pennsylvania.
Friendship House Awarded Grant for ABA Staff Recruitment Friendship House ABA Program Awarded Staff Recruitment Initiative – NEHC Foundation Grant Friendship House was recently awarded a three-year grant from the Northeast Health Care Foundation in the amount of $45,000 to support its efforts to recruit and retain staff working with children with Autism Spectrum Disorder (ASD). This grant will provide one-time sign on bonuses for both clinical staff and direct care staff hired by Friendship House. According to Alex J. Hazzouri, President/CEO at Friendship House “this grant through the Northeast Health Care Foundation is critically important to support our efforts to recruit staff to work in our Autism Center and community-based programs serving children with autism. Staffing these programs has been a challenge for all agencies. Through this grant, Friendship House is optimistic we will be able to hire additional staff, enabling us to provide these critical services to more children in Lackawanna County”. Friendship House, well known for its services provided to children with ASD and their families provides these services in a state-of-the-art Center located on East Mountain in Scranton. The Center provides a structured day program for children 18 months to 7 years of age, delivering Applied Behavior Analysis (ABA) services during the child’s developmental years. This early intervention initiative is viewed as a critical step to position the child to achieve their full potential as they move into the school setting. The Friendship House Autism Center provides one-to-one staffing when needed and group services for those children needing less support. The program is clinically supervised by four Board Certified Behavioral Analysts (BCBAs) who develop individualized treatment plans and provide clinical support to the staff delivering direct care services. The BCBAs and other clinical staff also work closely with the child’s family to ensure skill development within the Center is transferred to the home settings. As the child prepares to graduate from the Center Program to enter a school district program, the BCBAs and other clinical staff work closely with the child, family and school district to develop a transition plan for the child which may include the provision of Friendship House staff supporting the child in their new school district program.
The Wright Center – “Prioritize Vaccine as Peak Flu Season Approaches” William Dempsey, M.D., serves as chief population health value-based care officer for The Wright Center. He provides comprehensive whole-person primary health services as a board-certified family medicine physician and serves as medical director at The Wright Center for Community Health Clarks Summit. It’s great that we’re now fully into the holiday season. Not so great – ‘tis also the season for highly contagious respiratory illnesses. At the risk of sounding like a broken record, I can’t implore you enough to go out and get up to speed on your flu vaccination. It’s safe, it works, and it will keep you and your loved ones from getting sick. As it happens, this week is National Influenza Vaccination Week (Dec. 2-6). Coordinated by the Centers for Disease Control and Prevention (CDC), the annual observance serves as a helpful reminder to people that there’s still time to get your flu shot this season. Flu season usually begins around late September or early October, which is actually the ideal time to get vaccinated. From there, it increasingly accelerates until it peaks between December and February. In some years, infections can even occur as late as May. Flu symptoms typically surface within a couple of days, and the virus shares many of the same effects as COVID, including fever, chills, dry cough, body aches, headaches, stuffy/runny nose, shortness of breath, and fatigue. The best thing you can do to protect yourself from the flu – and minimize its symptoms if you do contract it – is to get the annual flu shot, which allows protective antibodies to develop in your body within two weeks or so of vaccination. The flu vaccine is available to anyone ages 6 months and older, and CDC studies have shown that vaccination reduces the risk of contracting the illness by about 40% to 60% among the general public. For the 2024-2025 flu season, all vaccines in the United States are “trivalent” vaccines, meaning they protect against three different influenza viruses: an influenza A(H1N1) virus, an influenza A(H3N2) virus, and an influenza B/Victoria virus. For certain vulnerable populations, vaccination is especially critical given the risk of severe illness, hospitalization, and even death. Among those people are pregnant women, young children, adults ages 65 and older, and those with serious health conditions like cancer, heart disease, HIV/AIDS, diabetes, asthma, and kidney disease. Every year, thousands of children are hospitalized with severe flu, according to the CDC. We at The Wright Center for Community Health take flu vaccinations very seriously. We’re now providing flu shots at all of our locations throughout Northeast Pennsylvania. To schedule an office visit that includes vaccination, call 570-230-0019 or go online to use the express scheduling system at TheWrightCenter.org. I should also mention that many local pharmacies offer free flu shots to insured customers, and numerous local employers provide flu vaccinations as a free service to their workers. The holidays are a wonderful time, and you certainly don’t want a case of the flu to upend your fun plans. So, get your flu shot – it’s safe, effective, readily available, and one of the best gifts you can give yourself and others this season.
Maternal and Family Health Services Elects Board Officers Maternal and Family Health Services (MFHS), a leading nonprofit organization dedicated to improving the health and well-being of families, recently elected a new slate of board officers. These individuals bring a diverse and dynamic range of expertise, which will help further the organization’s mission to provide essential health services, education, and advocacy for women, children, and families in the communities we serve. The newly appointed board officers include: Chair: Christine Jensen, Site Administrator, Pennsylvania Career Link Vice Chair: Lake Ryan Gemzik, Chief Operating Officer/SVP of Finance and HR, Building Blocks Learning Center Treasurer: Suzanne Fletcher, CPA, CGMA, Retired Secretary: Jesse Simon, IT Tech Support, Luzerne County Head Start, Inc. These distinguished leaders collectively possess vast experience that will help guide MFHS as it continues to address the ever-evolving needs of families. “We are thrilled to welcome this new slate of board officers who bring an impressive breadth of knowledge and a shared commitment to our mission,” said Maria Montoro Edwards, President and CEO of MFHS. “Each of these individuals brings a unique perspective that will help ensure that MFHS remains a vital resource for the families we serve.” MFHS expresses its deep gratitude for the time, dedication, and leadership these new board officers bring. Their ongoing commitment to MFHS’s mission will play a key role in helping the organization create lasting, positive change for families in need.
The Wright Center’s Scranton Practice Gets National Recognition Two of The Wright Center for Community Health’s primary and preventive care community health centers again received national commendations from the National Committee for Quality Assurance (NCQA) for delivering high-quality, patient-centered care. The Wright Center for Community Health Scranton, 501 S. Washington Ave., and The Wright Center for Community Health Wilkes-Barre, at 169 N. Pennsylvania Ave., have successfully maintained their NCQA’s Patient-Centered Medical Home (PCMH) recognition, a prestigious certification that affirms the two community health centers’ ability to provide the right care at the right time through innovative tools, systems, and resources. Both community health centers initially earned the NCQA voluntary accreditation in 2021 and undergo a formal review to ensure they comply with the Washington, D.C.-based organization’s high standards. For patients, this accreditation serves as a trusted mark of quality, signifying The Wright Center’s dedication to continuous improvement and prioritizing the needs of patients under the PCMH model of care, which fosters stronger patient-provider relationships, enhances the management of chronic conditions, and elevates the overall patient experience. The PCMH model has also increased staff satisfaction and reduced health care costs. “This recognition is a testament to the exceptional dedication and expertise of our care teams, who harness technology, foster interdisciplinary collaboration, and prioritize delivering the highest standard of care,” said Dr. Jignesh Y. Sheth, senior vice president and chief medical and information officer at The Wright Centers for Community Health and Graduate Medical Education. “The National Committee for Quality Assurance Patient-Centered Medical Home seal underscores the unwavering commitment at The Wright Center to our patients’ well-being, ensuring accessible, coordinated, and patient-centered care that always puts their needs first.”
I Need A Speaker Welcomes Four New Team Members I Need A Speaker is proud to announce the addition of four new members to its growing team: Autumn Bohner as marketing communications manager, Keith Hickox as video production manager, Michelle Riley as marketing communications specialist, and Brooke Trusty as digital marketing manager. (Clockwise, starting from top left) Keith Hicox, Brooke Trusty, Michelle Riley, Autumn Bohner In their new roles, Bohner, Hickox, Riley and Trusty will be integral members of the marketing team, contributing to the outreach and engagement efforts to connect qualified speakers with event planners. They will be responsible for creating digital content that amplifies the organization’s mission and message while fostering connections with event planners in the I Need A Speaker directory and expanding outreach to new organizations. “I am thrilled to have such talent on this growing team,” said Tricia Richards-Service, founder and president of I Need A Speaker. “I Need A Speaker is well positioned to add value and deliver exceptional service to the organizations, speakers and event planners we serve.”
Tobyhanna Army Depot Honors Local Hero with New Award Tobyhanna Army Depot (TYAD) recently had the privilege of honoring a local hero with the new Tobyhanna Outstanding Active-Duty Servicemember award. The Outstanding Active-Duty Servicemember award was established to commit anew to the depot’s longstanding tradition of celebrating the relationship between the workforce at TYAD and the service members they support. To be considered for the award, unit leaders must demonstrate the ways their candidates selflessly dedicate themselves to the defense of the United States, live in alignment with the U.S. Army’s core values, and are dedicated to supporting the growth and prosperity of their communities. Selected from a group of nominations pooled from active-duty units operating in the community surrounding TYAD, Sgt. 1st Class Erin Kuhlmeier of the Pennsylvania National Guard’s Headquarters Support Company (HSC) of the 55th Maneuver Enhancement Brigade (55th MEB) out of Scranton was found to embody the qualities sought for the first ever recipient of TYAD’s new award. Lt. Col. Cliff Morales, Brigade Action Officer leading the Pennsylvania National Guard unit quartered in the Armed Forces Reserve Center in Scranton, proudly championed the soldier for consideration of the award in a nomination package in which he stated, “Sgt. 1st Class Kuhlmeier is a phenomenal NCO who selflessly provides guidance, direction, and care for more than 200 soldiers. She performs administration functions for her whole unit and oversees logistics and training requirements for her subordinates, all while maintaining an infectious can-do attitude.” Even before enlisting in 2009, Kuhlmeier felt a determination to be all she can be in support of her nation and community. “My grandfather was in the Navy and my father spent some time in the Army,” said Kuhlmeier. “I wanted to continue the tradition.” Kuhlmeier emphasized, “I wanted to give more to the community – this passion inspired me to join the National Guard.” In her 15 years of service, Kuhlmeier has received many awards for the excellent execution of her duties, which included deployments to Kuwait and Guantanamo Bay. In her current role as the Readiness Non-Commissioned Officer (NCO) of HSC 55th MEB, Kuhlmeier oversees and manages all aspects of the unit’s readiness, including personnel administration, training, and medical readiness – ensuring the unit’s soldiers are prepared for missions. “Military service has greatly shaped who I am by embedding strong values such as discipline, responsibility, leadership, and a deep sense of camaraderie,” Kuhlmeier said. In addition to her official duties, Kuhlmeier also makes time to support her local community through volunteering at the Griffin Pond Animal Shelter in South Abington Township, Pennsylvania, and the St. Francis of Assisi Kitchen in Scranton, Pennsylvania. “Giving back and building a meaningful connection with [my community] is why I like to volunteer,” said Kuhlmeier. “It is a great feeling to know you are contributing to the community.” Kuhlmeier was honored as TYAD’s first Outstanding Active-Duty Servicemember during a midgame ceremony at the Wilkes-Barre/Scranton Penguins hockey team’s Veterans Appreciation Night on Nov. 9 in Wilkes-Barre, Pennsylvania. TYAD Commander Col. James L. Crocker and Depot Sgt. Maj. Michael S. Riggs presented Kuhlmeier with a bronze statue and Certificate of Achievement for her military accomplishments and contributions to her community. The president of the Tobyhanna Chapter of the Association of the United States Army (AUSA) presented Kuhlmeier with the AUSA’s Distinguished Service Award along with a complimentary two-year membership to the association. “I was very humbled by the experience of receiving this award,” shared Kuhlmeier. “The team I work with is just as deserving of this award as I am, as I would not be here today if it was not for their efforts as well.” The Tobyhanna Outstanding Active-Duty Servicemember award and other military and employee recognition programs align with Tobyhanna’s long-range strategic plan, TOBY2035 – specifically the Connecting with the Community line of effort. The goal of Tobyhanna Army Depot’s plan is to strive to position Tobyhanna for success in the coming years as the Department of Defense’s premier worldwide C5ISR readiness provider. Connecting with the community and investing in its people are just two tenets of Tobyhanna’s long-range strategic plan, TOBY2035. The plan focuses on posturing the depot to support future force requirements and has additional lines of effort dedicated to ensuring C5ISR readiness across the joint services and shaping the future.
The Wright Center Awarded Grant to Battle Food Insecurity The Wright Center for Patient & Community Engagement, a nonprofit subsidiary of The Wright Centers for Community Health and Graduate Medical Education, has been awarded a $15,000 grant from the Central Atlantic Chapter of the Dunkin’ Joy in Childhood Foundation to support essential initiatives aimed at addressing food insecurity among children and families throughout Northeast Pennsylvania. The grant will enable The Wright Center to provide free lunches, take-home snacks, and backpacks filled with educational materials about nutrition during the summer months. It will also fund grocery gift cards for families to purchase healthy foods and connect them with nutrition assistance programs. “This impactful and deeply appreciated grant from the Central Atlantic Chapter of the Dunkin’ Joy in Childhood Foundation will make a meaningful difference in the lives of children and their families in our region who are experiencing food insecurity,” said Dr. Linda Thomas-Hemak, president and CEO of The Wright Centers for Community Health and Graduate Medical Education and co-chair of The Wright Center for Patient & Community Engagement Board of Directors. “The continued investment by Dunkin’ in The Wright Center helps meet critical health and socioeconomic needs and fosters a sense of unity, hope, generosity, and resilience within our communities.” The Wright Center for Patient & Community Engagement advances The Wright Centers for Community Health and Graduate Medical Education’s mission — to improve the health and welfare of our communities through inclusive and responsive health services and the sustainable renewal of an inspired, competent workforce that is privileged to serve — by involving patients and communities in transforming primary health services, fostering workforce development, and addressing public health challenges. Focused on education, advocacy, and tackling socioeconomic barriers, the nonprofit organization assists the region’s most vulnerable populations, including those experiencing poverty, homelessness, food and housing insecurity, limited access to education and job opportunities, lack of transportation, social isolation, and other challenges. Guided by a board of patients and local professionals, it organizes community initiatives, such as health fairs, food drives, and school supply giveaways, while its annual Dr. William Waters Golf Tournament generates essential funding to ensure equitable access to high-quality, whole-person primary health services for everyone, regardless of age, ethnicity, insurance status, ZIP code, or ability to pay. The Dunkin’ Joy in Childhood Foundation, as well as the regional Dunkin’ franchisee group, Lufrankton, LLC, which operates 34 Dunkin’ stores in New Jersey and Pennsylvania, including six in Scranton, have awarded numerous grants to The Wright Center over the years to help address food insecurity and other community outreach initiatives. Since 2006, the Dunkin’ Joy in Childhood Foundation has granted over $40 million to national and local nonprofits, supporting programs that combat child hunger — such as backpack and mobile and school pantry initiatives — and creating joyful experiences for pediatric patients and their families through specialized camps, sensory rooms, and art and music therapy.
Wayne Bank Announces New Cash Management Officer Jim Donnelly, President and Chief Executive Officer of Wayne Bank, is pleased to welcome Alissa Weiss as Cash Management Officer. In this role, Weiss will provide comprehensive cash management services to the Bank’s business clients, which includes personalized account analysis, payment processing, and cash concentration solutions. “We are thrilled to welcome Alissa to our team,” stated Mr. Donnelly. Her extensive expertise in cash management and strategic financial operations aligns with our commitment to delivering exceptional financial solutions to our customers. We look forward to the positive impact Alissa will bring to our customers.” With over ten years’ experience in the finance industry, Weiss brings a wealth of knowledge in treasury management, risk mitigation, and cash flow optimization. Alissa is dedicated to making financial management easier, more efficient, and tailored to thecustomers unique needs. She holds a Bachelor of Business Administration degree from Marywood University and a Master of Business Administration degree from Louisianna State University Shreveport. Weiss believes in giving back to her community and is the Founder and President of PAWS of NEPA, an organization dedicated to providing financial assistance for veterinary care. She is also a Board Member of Green Trees Early Learning Center and the Treasurer of Blue Heron Woods POA. She resides in Hawley with her husband, Wayne, and their son, Jett.
