Geisinger Recognized as WellBeing First Champion

Geisinger recently announced its recognition as a WellBeing First Champion for 2024 by ALL IN: WellBeing First for Healthcare. As a WellBeing First Champion, Geisinger has demonstrated that licensure and credentialing applications for physicians and advanced practice providers are free from intrusive and stigmatizing language around mental health care and treatment. This means health workers at Geisingercan seek needed care without fear of losing their license or job.

Geisinger is currently the only hospital system in its service area to be recognized.

“This recognition is a testament to our deep commitment to supporting the well-being of our workforce,” said Susan Parisi, M.D., chief wellness officer at Geisinger. “Our profession is demanding and impactful, and all too often comes at a very personal cost to us, our families and friends. We often talk about the importance of taking care of ourselves so that we can best care for our patients, and with these credentialing changes, we’re putting our words into action. We hope our employees feel confident seeking any health care services they need, free from shame or barriers.”

Verification that all invasive or stigmatizing language around mental health has been removed from applications is confirmed annually by ALL IN: WellBeing First for Healthcare, a coalition of leading health care organizations that works to eliminate barriers for health workers to obtain needed mental health care.

“Across the country, health workers are at an increased risk for burnout and mental health conditions,” said Corey Feist, co-founder of ALL IN: WellBeing First for Healthcare and CEO of the Dr. Lorna Breen Heroes’ Foundation. “Many health workers feel they cannot speak up about their mental health without being criticized by colleagues or losing their jobs. Today, physicians and nurses die by suicide at two times the rate of the general population. We as a nation must better protect these lives, and I applaud our WellBeing First Champions for their leadership to support the well-being of health workers.”

Peoples Security Bank’s Leaders Named to Banking on Brilliance Awards

Peoples Security Bank & Trust announced today that Susan Hubble and Stephanie A. Westington, CPA have been named a recipient of the 2024 Banking on Brilliance Awards, powered by KlariVis. 

The Banking on Brilliance Awards recognize remarkable women in community banking who have demonstrated outstanding leadership in driving transformation through innovation and data. Hubble and Westington were selected due to their excellence in innovation and data-driven leadership.

“We are proud to see Susan and Stephanie recognized among such accomplished leaders,” said Jerry Champi, President of Peoples Security Bank & Trust. “Their dedication to leveraging data and innovation has had a major impact on our organization. This award is a testament to their talent and vision.”

Ms. Hubble leads the Information Technology division as Executive Vice President and Chief Information Officer at Peoples Security Bank & Trust, a role she has held since December 2019. She is responsible for overseeing strategic technology planning to align with the bank’s objectives and directs the Information Technology, Business Support Services, and Program Management departments. Previously, as Senior Vice President and Senior Information Technology Officer, Ms. Hubble managed the department’s daily operations and led several system conversion projects.

Ms. Westington is a Senior Vice President and Chief Profitability Officer at Peoples Security Bank & Trust, with over 35 years of experience managing finance and accounting for community banks. Previously, as Chief Accounting Officer for FNCB Bank, she oversaw key financial operations and played a pivotal role in the recent merger with Peoples Security Bank and Trust Company. She holds a BS in Accounting and an MBA in Finance from the University of Scranton and is a graduate of the Stonier Graduate School of Banking. She is a licensed CPA and active in her community, including serving as Treasurer of the Catholic Women’s Conference of the Diocese of Scranton. 

“The women we’ve recognized are changing the game in community banking. Their commitments to driving innovation are remarkable not only for their banks, but for each customer they serve,” says Kim Snyder, KlariVis founder and CEO. “It is incredibly encouraging to be in an industry where women are leading the charge in such an exceptional way, and I look forward to seeing what each of these women continues to accomplish.”

For more information on the 2024 Banking on Brilliance Awards and to view the full list of winners, visit https://go.klarivis.com/banking-on-brilliance

NEPA Philharmonic Appoints New Executive Director

The Northeastern Pennsylvania Philharmonic has announced that Chason Goldschmitz has joined the organization and will formally assume the role of Executive Director on January 1, 2025, when Nancy Sanderson steps down from the position. Carol Nelson Dembert, President of the Philharmonic Society, governing board of the Northeastern Pennsylvania Philharmonic, introduced Mr. Goldschmitz at the first concert of the Thalenfeld Family Masterworks series, “Bizet, Lalo, and Sibelius” on Sunday, November 3, 2024, at 3 PM at the Scranton Cultural Center.

The Philharmonic Board of Trustees has unanimously endorsed Chason Goldschmitz‘s appointment for his new role as Executive Director. We are confident that Chason and Music Director Mélisse Brunet are a dynamic duo who will continue to move the orchestra forward, building on a half century of excellence and expanding the Philharmonic’s missions of world class concerts, excellent educational programs, and community outreach.

Chason Goldschmitz is an artistic administrator, producer, composer, and arranger, and he is honored to join the Northeastern Pennsylvania Philharmonic as its new Executive Director during the 2024-25 season.

Goldschmitz joins the NEPA Philharmonic from the office of world-renowned soprano Renée Fleming, where he served as Director of Production, Music, and Arts & Health. In this role, he produced and supervised logistics for concerts, large-scale summits, and other public events, and served as producer and production engineer for Ms. Fleming’s multimedia events, including “Voice of Nature: The Anthropocene” performances in collaboration with National Geographic. Goldschmitz also coordinated arts and health research, policy, and funding initiatives on behalf of the Renée Fleming Foundation, in partnership with a diverse array of governmental partners and performing arts, healthcare, education, and community organizations — including the Kennedy Center, LA Opera, Johns Hopkins University, the Aspen Institute, Los Angeles County, the National Institutes of Health, and the World Health Organization.

Performers of arrangements and orchestrations by Goldschmitz include soprano Renée Fleming; pianist Inon Barnatan; conductors Marin Alsop and JoAnn Falletta; the Baltimore, Houston, North Carolina, and Palm Beach Symphonies; the Buffalo Philharmonic; the National Arts Centre Orchestra (Ottawa); L’Orchestre des Nations (Geneva); and the Kennedy Center Honors. His original compositions have been commissioned by venues such as 92NY and been performed by ensembles including the Juilliard Orchestra and the Daedalus String Quartet.

Goldschmitz participated in the League of American Orchestra’s 2024 Essentials of Orchestra Management program, and he will complete a Master’s in Nonprofit Leadership and Management from Arizona State University in December 2024. He previously received a Master’s of Music in Music Composition from The Juilliard School, where he co-founded the school’s first contemporary opera program. Goldschmitz also received a Bachelor’s in Environmental Science at Columbia University under the Columbia-Juilliard Exchange program and a 3-year accelerated graduation track, and conducted science research in neuroscience and geochemistry at the Columbia University Medical Center and the Lamont-Doherty Earth Observatory.

The Northeastern Pennsylvania Philharmonic is a fully professional symphony orchestra performing classics, pops, holiday, chamber, and July 3-4 concerts. The Philharmonic’s educational programs include a juried mentoring program for talented high school students, “Meet the Maestra”, “Music in our Schools”, Young Peoples’ Concerts, “Once Upon an Orchestra” in regional libraries, and interactive performances in senior centers.  

For tickets and additional information, please call 570.270.4444 or www.NEPAphil.org.

The Swiftwater Makes its Mark with Triple Award Win

Newly Opened Pocono Mountains Hotel Wins Prestigious AAA Four Diamond, “Newcomer of the Year” from Pennsylvania Restaurant & Lodging Association, and a Bizzy Award for Interior Design.

The Swiftwater, the Pocono Mountains’ newest luxury destination, has achieved a remarkable trio of industry accolades within just four months of opening. The Swiftwater is celebrating the coveted AAA Four Diamond rating, the title of “Newcomer of the Year” from the Pennsylvania Restaurant and Lodging Association, and a Bizzy Award for Interior Design. This trifecta highlights the hotel’s dedication to excellence, elevating the guest experience in this iconic region.

AAA Four Diamond Rating: A Symbol of Superior Hospitality

Receiving the prestigious AAA Four Diamond Award, Swiftwater has distinguished itself as a premier destination in the Poconos. This rating is a testament to the hotel’s exceptional service, upscale amenities, and meticulous attention to guest satisfaction. From personalized concierge services to luxurious on-site dining, Swiftwater offers an experience that redefines modern luxury in the region.

Named “Newcomer of the Year” by the Pennsylvania Restaurant & Lodging Association

The Swiftwater has also been named “Newcomer of the Year” by the Pennsylvania Restaurant & Lodging Association, celebrating its swift rise in popularity and its impactful contributions to Pennsylvania’s hospitality landscape. This award speaks to the hotel’s unique combination of locally inspired charm, innovative experiences, and community commitment that have resonated with visitors and locals alike.

Interior Design Excellence Recognized with Bizzy Award

Swiftwater Hotel was honored with the Bizzy Award for Interior Design, a nod to its visionary blend of elegance and mountain-inspired aesthetic. This award recognizes the hotel’s commitment to creating an immersive environment that harmoniously reflects the Pocono region’s natural beauty while delivering sophistication in every detail. The design features custom décor, inviting public spaces, and stunning guest rooms crafted to evoke both relaxation and inspiration.

“We are immensely honored by the recognition we’ve received in our first few months,” said Dante Trapasso, Managing Partner of The Swiftwater. “These awards reflect our team’s dedication to delivering a hospitality experience that blends the scenic allure of the Poconos with a level of service that leaves a lasting impression.”With its luxurious accommodations, signature dining, and dedication to a refined guest experience, The Swiftwater is already making waves in the hospitality industry, poised to become a must-visit destination for those seeking both adventure and tranquility in the Pocono Mountains.

PennDOT License Centers Closed for Veterans Day Weekend

The Pennsylvania Department of Transportation (PennDOT) today announced that all driver license and photo centers, including its full-service center in Harrisburg, will be closed Saturday, November 9, 2024, through Monday, November 11, 2024, in observance of Veterans Day. 

 Customers may still obtain a variety of driver and vehicle products and services, including all forms, publications, and driver training manuals, online through PennDOT’s Driver and Vehicle Services website.

 Driver and vehicle online services are available 24 hours a day, seven days a week and include driver’s license, photo ID and vehicle registration renewals; driver-history services; changes of address; driver license and vehicle registration restoration letters; ability to pay driver license or vehicle insurance restoration fee; driver license and photo ID duplicates; REAL ID pre-verification; and driver exam scheduling. There are no additional fees for using online services.

 A complete listing of PennDOT driver and photo license center closings in 2024 is available online. If you are planning to visit one of PennDOT’s On-Line Messenger Service Centers, please call ahead for hours of operation during holidays.

 Traveling by domestic aircraft on or after May 7, 2025? You will need a REAL ID-compliant product or other federally-accepted form of identification if you do. Visit www.dmv.pa.gov/REALID for information on how you can get a REAL-ID compliant driver’s license or identification card today. There are only six months left to prepare.

 Motorists can check conditions on major roadways by visiting www.511PA.com. 511PA, which is free and available 24 hours a day, provides traffic delay warnings, weather forecasts, traffic speed information and access to more than 1,000 traffic cameras. 511PA is also available through a smartphone application for iPhone and Android devices, by calling 5-1-1, or by following regional X alerts

Maternal and Family Health Services Awarded Coalition Grant

Maternal and Family Health Services (MFHS) has received $900,000 in funding to develop a Regional Maternal Health Coalition (RMHC) in a 14-county service area within its existing footprint. Utilizing the CDC’s State Strategies for Preventing Pregnancy- Related Deaths and principles of community engagement, MFHS will work to select, implement, and evaluate the PA Maternal Mortality Review Committee’s (2024) recommendations for improving maternal health outcomes, promoting maternal health equity, and reducing health disparities.

The goal of the project is to help improve care for pregnant women and babies by addressing maternal health issues at the local level through the creation and enhancement of regional coalitions.

“There is an increasing need for access to health care and support services for women, especially during pregnancy and during the postpartum period. We’ve seen the need for these kind of services for years, and it continues to grow,” said Maria Montoro Edwards, PhD, MFHS President and CEO. “This funding will have a tremendous impact on women and families in need. MFHS is focused on improving the health outcomes related to pregnant and postpartum mothers.

To lead coalition activities, MFHS hired Project Coordinator London McPhatter, MPH, who will ensure the formation of activities to find and implement real solutions to high maternal morbidity rates especially among vulnerable communities.

MFHS is uniquely positioned to deliver this program given the organization’s long-standing commitment to serving women, children, and families with programs that are proven to have a positive impact on maternal and child health outcomes.

The coalition will serve the 14 PA counties of Bradford, Carbon, Lackawanna, Lehigh, Luzerne, Northampton, Monroe, Pike, Sullivan, Susquehanna, Schuylkill, Tioga, Wayne, and Wyoming.

Junior Achievement of NEPA Celebrates a Successful October

Junior Achievement (JA) of Northeastern Pennsylvania had an incredible month of October, engaging hundreds of local students through hands-on career exploration, personal finance education, and community-driven initiatives. From impactful YES! Day Experiences to continued partnerships with local foundations, JA NEPA is making a lasting difference in the lives of young people in the region.

YES! Day Highlights

In October, JA NEPA held three successful YES! Day Experiences across local schools, where 7th and 8th grade students participated in interactive learning activities about career readiness, financial literacy, and life skills. These engaging programs were powered by the support of dedicated volunteers from the local community, who brought their expertise to the classrooms.

  • Dunmore Junior High School – On October 9, JA NEPA reached 246 students with the help of 24 volunteers, making the event a resounding success.
  • Solomon-Plains Middle School – On October 17, 502 students took part in the YES! Day Experience, supported by 43 volunteers. Special guests included Gwen Ross of the Pennsylvania Department of Community and Economic Development and Representative Eddie Day Pashinski, who helped make the day even more memorable. JA NEPA also extends a special thank you to Enterprise Mobility for their generous support of the event.
  • Tunkhannock Intermediate School – On October 29, JA NEPA engaged 290 6th and 7th grade students with the help of 30 volunteers. The event was a great success, and JA NEPA is grateful for the teachers and administrators who helped make this program run smoothly.

Volunteers Needed for Upcoming YES! Days

As JA NEPA continues to expand its reach and impact, we’re looking for passionate volunteers to help bring YES! Day experiences to even more local students this year. These dynamic events are designed to introduce students to a wide variety of career opportunities, essential life skills, and personal finance concepts, all led by community volunteers.

Upcoming YES! Days:

  • West Scranton Intermediate School – Friday, November 15, 8:00 AM – 11:30 AM.
    We need 10 more volunteers.
  • Wallenpaupack Area Middle School – Monday, November 25, 7:30 AM – 11:00 AM.
    We need 29 more volunteers.
  • Carbondale Area Jr/Sr High School – Wednesday, December 11, 8:30 AM – 12:00 PM.
    We need 10 more volunteers.

Interested individuals can Sign Up Here to volunteer for any of these upcoming events.

For more information about YES! Days, or to register as a volunteer, please visit our What is a YES! Day page or contact Alysia Clancy at alysia.clancy@ja.org.

A Special Thank You to Our Supporters

We would like to extend our heartfelt thanks to The Luzerne Foundation and the Pasco Schiavo Memorial Foundation for their continued support. In October, our President, Susan Magnotta, and Program Manager, Suzanne McCabe, had the honor of presenting JA NEPA’s programs, including the YES! Days and JA Inspire Career Discovery Experience, to The Luzerne Foundation. Their support, along with the contributions of other local partners, helps us continue our mission to inspire and prepare young people for success in a global economy.

Pennsylvania Treasurer Thanks Governor for Signing Tax Reform Bill

New law will streamline and improve the process of resolving tax disputes in PA

Pennsylvania Treasurer Stacy Garrity today applauded Governor Josh Shapiro for signing Senate Bill 1051, pro-taxpayer legislation sponsored by Sen. Scott Hutchinson (R-21) and supported by overwhelming bipartisan majorities in the General Assembly. A companion bill was introduced in the House by Rep. Tim Briggs (D-149).

The new law will streamline and improve the process of resolving tax disputes with the Pennsylvania Department of Revenue (DOR) by allowing the Board of Finance and Revenue (BF&R) to accept late-filed personal income tax appeals in certain circumstances and to create a new independent settlement process for taxpayers as an alternative to the formal and lengthy court appeals process.

“This law will make tax appeals more fair for Pennsylvania families and businesses by removing silly bureaucratic obstacles and implementing a strong settlement process,” Treasurer Garrity said. “I’m grateful to Governor Shapiro for signing this bill into law, and to Senator Hutchinson and Representative Briggs for their hard work to create an even playing field for Pennsylvania taxpayers.”

SB 1051, now Act 123 of 2024, was supported by numerous organizations, including the Pennsylvania Institute of Certified Public Accountants, the Pennsylvania Chamber of Business and Industry, the NFIB, and the Pennsylvania Society of Enrolled Agents.

Act 123, which goes into effect in 90 days, will allow BF&R to accept late-filed personal income tax appeals if cause is shown by the taxpayer. When the new law becomes effective, taxpayers who disagree with a final decision made by DOR involving personal income tax assessments have a 90-day deadline to appeal the decision to BF&R.  It was previously only 60 days. That strict timeline led to cases being dismissed on a technicality rather than being decided on their merits

On average, of the approximately 4,200 appeals BF&R receives annually, only about 13 percent of eligible appeals are resolved through settlement prior to an appeal being filed before the Commonwealth Court. The new law also empowers BF&R for the first time to direct parties through an independent settlement process, which is intended to facilitate the amicable resolution of more tax disputes, thus reducing litigation costs for taxpayers. Treasury estimates that up to 500 cases annually could be eligible for this new process.

BF&R is an independent administrative tax tribunal, administered by the State Treasurer, responsible for the second and final level of administrative appeal (with minor exceptions) before appealing to court. The Board consists of three members – two are appointed by the Governor and confirmed by the Pennsylvania Senate; the third is the State Treasurer or her designee and serves as Chair.

Nine Effects of Stress on your Body

Chronic stress can affect your whole body — from your head to your heart.

By  Allison Bailey, MD, Geisinger psychiatrist

Stress is a powerful thing. In small doses, it can motivate you to ace that presentation at work or land your dream job. However, if left unchecked for a long time, stress is anything but motivating.

So what’s really going on when you’re stressed? And how can paying attention to your stress improve your health?

Whether you’ve narrowly avoided a car accident or are worried about losing your job, stressful situations trigger a release of hormones that cause a stress reaction, also called a fight-or-flight response.

This reaction starts in a part of your brain called the amygdala, which processes emotions like fear. When the amygdala senses danger, it sends a distress signal to your hypothalamus, which communicates to the rest of your body via the nervous system. When the hypothalamus gives the signal, your brain releases hormones like epinephrine (also called adrenaline) and the stress hormone cortisol into your bloodstream.

The fight-or-flight response is a survival mechanism that lets us react quickly to dangerous situations by preparing to either fight or run from the stressor.

Some physical signs your fight-or-flight response has kicked in include:

  • Rapid breathing and heart rate
  • Heightened senses and awareness
  • Tense muscles
  • Pale or flushed skin
  • Cold or clammy hands
  • Dilated pupils
  • Dizziness
  • Nausea

In a truly dangerous situation, this response can be lifesaving. But when stress is chronic and this system is activated too often, it takes a toll on your body.

Left unmanaged, stress impacts you physically, mentally and emotionally. Research shows that chronic stress can have effects on almost every system in the body — from the heart to the digestive system to the immune system. 

Here are 9 effects of stress on your body:

1. Elevated blood pressure

It’s normal for your blood pressure to temporarily spike when your fight-or-flight response is activated. But when stress becomes chronic, it could lead to long-term high blood pressure, which increases your risk of heart disease.

2. Weakened immune system

Do you feel like you always catch a cold after finishing a stressful project? It’s probably because of cortisol’s effect on your immune system. When you’re stressed, your body releases this hormone.

Cortisol temporarily inhibits your ability to fight off infections because it decreases your body’s supply of white blood cells. This can make you more prone to catching illnesses like a cold or the flu.

3. Chronic inflammation

Too much cortisol over a long period can also cause your immune system to overreact in the form of inflammation.

Inflammation is a critical part of the healing process as your body responds to intruders like viruses and bacteria. But when no intruders are present and your body is still sending out inflammatory signals, it can lead to chronic inflammation.

Chronic inflammation has been linked to several health conditions including:

  • Arthritis
  • Diabetes
  • Heart disease
  • Crohn’s disease, ulcerative colitis and irritable bowel syndrome (IBS)
  • Alzheimer’s disease and dementia
  • Cancer

Going through periods of high stress doesn’t automatically mean you’ll develop one of these conditions, but it can put you at increased risk — or make symptoms worse if you already have something like arthritis or IBS.

4. Headaches

Why does it always seem like a pounding headache strikes right when your frustration reaches its peak? 

Because your muscles tense up during the fight-or-flight response, chronic stress can cause tension headaches or trigger migraines in people prone to them.

5. Anxiety, depression or mood changes

Beyond its physical effects, stress can also take a toll on your mental health.

Studies have shown that chronic unmanaged stress can trigger anxiety, depression, fatigue, difficulty concentrating and irritability.

6. Weight gain

There’s a reason you reach for mac and cheese or cake whenever you’re stressed — and once again, the culprit is cortisol.

Cortisol can cause cravings for foods rich in fat, sugar and salt. This is because our bodies are looking for quick doses of energy to prepare for whatever perceived threat we’re facing. Over time, elevated cortisol levels can affect metabolism and your body’s ability to regulate insulin.

Continuing to reach for comfort foods during stressful situations could become an unhealthy habit that leads to weight gain.

7. Difficulty sleeping

You’re too stressed to sleep, so you stay up late. The next night, you’re so tired that you worry about falling asleep and end up staying up late again. Sound familiar?

Stress and sleep can be a slippery slope. Increased adrenaline and cortisol can make you feel too on edge to fall asleep and sleep deprivation can make you more likely to get stressed out.

8. Decreased sex drive

Wondering where your libido went? First consider how stressed you’ve been. 

When we’re going through periods of high stress, it’s perfectly normal for sex to be the last thing on our minds. This is typically only temporary and should resolve as you cope with the stress.

9. Changes to your menstrual cycle

If you’ve noticed your period is later, heavier or shorter than usual, it could be due to stress.

Because of chronic stress’ effect on hormones, you may have irregular menstrual cycles. Always talk with your doctor about any changes in your period and be sure to mention if you’ve had any long-term stress lately.

Ways to relieve stress

So, how do you reduce stress once you have it? 

t might be tempting to overeat, drink alcohol or use tobacco, but those things provide temporary relief at best, and only add to health problems in the long run.

Some healthier ways to relieve stress include:

Exercise is an especially great way to reduce or eliminate stress, boost your energy levels and improve your mood, not to mention your overall health. And you don’t have to run miles to get the benefits for your mind and body. You can start small by taking a daily walk.

But if walking isn’t your jam, try a short-guided meditation instead.

It’s not always clear what’s causing your stress — or maybe the effects aren’t going away. Your doctor can work with you to identify causes and discuss coping techniques.

They might also refer you to a licensed therapist or a professional counselor who can help you pinpoint and possibly eliminate sources of stress.

And if constant stress leaves you with sudden chest pain and shortness of breath, get help immediately.

Listen to your body. When it tells you it’s under stress or you need help coping, pay attention to that message, so you can enjoy a long, healthy, high-quality life.

For more health and wellness topics, visit Geisinger.org/balance.

Moses Taylor Foundation Hosts Biennial Event, Recognizes Leadership

Moses Taylor Foundation Hosts Biennial Event and Honors Teri Ooms with the Douglas G. Allen Leadership Award

Moses Taylor Foundation, a private foundation with a mission to improve the health of people in Northeastern Pennsylvania, hosted its biennial meeting on Tuesday, October 1, 2024. Danielle Breslin, President and CEO of Moses Taylor Foundation, shared a strategic update on the Foundation’s four focus areas of Health Care Access and Quality, Older Adult Health, School-Based Health and Nonprofit Effectiveness.

Pictured L-R: Douglas G. Allen, Founding Chairman of the Board of Directors of Moses Taylor Foundation; Teri Ooms, President & CEO, The Institute

Teri Ooms, President & CEO of The Institute, was recognized as the recipient of the Douglas G. Allen Leadership Award. The award was established in 2019 to honor Doug Allen’s 35 years of leadership as Chair of the Moses Taylor Foundation Board of Directors. It is awarded biennially to a community leader who shares in his commitment to improving the health of people in Northeastern Pennsylvania.

Ooms has led The Institute — a non-profit research organization dedicated to identifying opportunities, issues, and challenges unique to the region and finding innovative ways to solve problems — since its inception twenty years ago. Under her leadership, The Institute has become an integral support for regional nonprofits and legislators, providing the unbiased local data necessary to create jobs, programs, and legislative changes.

At the event, Allen spoke of Ooms noting, “Teri approaches her work humbly and with a genuine commitment to the betterment of our area. She is always generous with both her time and knowledge, and on behalf of the Board and staff, I am delighted to recognize Teri today.”