Geisinger Honors 195 Providers for High Patient Satisfaction Ratings

Geisinger recently honored 195 caregivers for being named among the best in the country by their patients, according to national surveys.

Geisinger providers — including physicians, physician assistants and certified registered nurse practitioners — were recognized for ranking in the top 10% nationally for patient experience at the health system’s annual Top Patient Experience Clinicians Awards, which were held virtually this year.

Scores were based on Press Ganey survey results, which gives patients an opportunity to grade the service and care they received from a provider.

“There’s no better indicator of being a truly exceptional provider than to hear it from your patients,” said J. Edward Hartle, M.D., Geisinger’s executive vice president and chief medical officer. “Each year we have more Geisinger providers ranking in the top 10% nationally for patient experience, all while the standards keep getting tougher. The bar keeps getting higher, and our care providers continue to excel in making better health easier for our patients.”

Among the 195 clinicians honored, three were spotlighted for exemplary work, receiving Geisinger awards for going above and beyond when it comes to compassionate patient care.

Shane Daniel Newhouser, DO, family medicine physician at Geisinger State College, and Akiko Kawamura, MD, pediatrician at Geisinger Mount Pocono, received the Victor J. Marks Award for best Primary Care Physician and Outpatient Specialty Physician, respectively.

The award was established in 2002 to honor Dr. Victor Marks, who served as Geisinger’s interim CEO from 2000 to 2001, and his commitment to making patients the primary focus of the health system. It is given to the primary care physician and the outpatient specialty physician at Geisinger who have the highest overall scores on the care provider section of the patient satisfaction survey.

Debra Kaleta, PA-C, in family medicine at Geisinger Mount Carmel, received the Christina Appleman Award. The award is named in honor of Christina Appleman, certified registered nurse practitioner, and is given to the advanced practitioner at Geisinger with the highest overall score on the care provider section of the patient satisfaction survey.

The 90th percentile Geisinger winners are:

Central region:
Robin L. Adams, CRNP, Obstetrics/Gynecology
Kenneth Wayne Altman, MD, Otolaryngology
Madiha Mubarik Alvi, MD, Endocrinology
Christina Jo Appleman, CRNP, Obstetrics/Gynecology
Amy Gregory Barrett, PA-C, Pediatrics
Maria C. Bermudez, MD, Nephrology
Judith Bianchi Bowser, OD, Ophthalmology
Thomas J. Bules, CRNP, Cardiovascular Disease
Greg F. Burke, MD, Internal Medicine
Joyce A. Burnside, MD, Cardiovascular Disease
Ronald Byerly, PA-C, Internal Medicine
James Tran Connolly, PA-C, Orthopaedic Surgery
Michelle Annabella Cornacchia, MD, Internal Medicine
Nicole Deckard, LGC, Genetics
Devin M. Conrad, PA-C, ConvenientCare
Kendall Dobbins, MD, Ophthalmology
Dan Lawrence Dometita, DO, Internal Medicine
Cassondra A. Ellison, MD, Dermatology
James R. Elmore, MD, Vascular Surgery
Matthew A. Facktor, MD, Thoracic Surgery
Tammie Christine Ferringer, MD, Dermatology
Henry F. Fesniak, MD, Cardiovascular Disease
Brant R. Fulmer, MD, Urology
Christine Anne Gallagher, OD, Ophthalmology
Tullika Garg, MD, Urology
Keith Gibson, MD, Family Medicine
Nathalie M. Guibord, MD, Ophthalmology
Michael John Halupa, Dental Surgery
Charles Eugene Heid, MD, Cardiovascular Disease
Eric John Hodgson, MD, Maternal & Fetal Medicine
Neil Robert Holland, MD, Neurology
Dawn R. Hornberger, CRNP, Endocrinology
Elyssa M. Johnson, PA-C, Family Medicine
Debra M. Kaleta, PA-C, Family Medicine
Rosalind L. Kellum, CRNP, Cardiovascular Disease
Joel C. Klena, MD, Orthopaedic Surgery
Erin Elisabeth Kohrherr, PA-C, Reproductive Endo/Infertility
Benjamin Robert Kuhn, DO, Pediatric Gastroenterology
Lauren Elizabeth Samuels, PA-C, Convenient Care
Mark R. Lentz, MD, Internal Medicine
Jenna Marie Lindenmuth, PA-C, Orthopaedic Surgery, Sports Medicine
Lindsay Anne Hauser, CRNP, ConvenientCare
Kevin Carl Long, MD, Colon & Rectal Surgery
Robert Blake Lowe, DO, Family Medicine
Michele S. Maroon, MD, Dermatology
Shannon M. McShea-Johansson, PA-C, Gastroenterology
Robert Alain Meloy, MD, Internal Medicine
Brittany Eve Meyer, PA-C, Obstetrics/Gynecology
O. Fred Miller III, MD, Dermatology
Brian Richard Monroe, MD, Anesthesiology, Pain Management
Megan Marie Moran, DO, Pediatrics
Donald C. Moyer, DO, Pediatrics
Misha Matongo Mutizwa, MD, Dermatology
Eric D. Newman, MD, Rheumatology
Jess W. Oren IV, MD, Cardiovascular Disease
Matthew Lee Palmer, MD, Dermatology
Rajiv P. Panikkar, MD, Medical Oncology
Lori A. Parke, CRNP, General Surgery
Mayur A. Patel, MD, Medical Oncology
Priyanka Pathak, MD, Hematology
Howard B. Pride, MD, Dermatology
John Stephen Quick, MD, Anesthesiology
Arsalan Rafiq, MD, Cardiovascular Disease
Marylou Rainone, DO, General Surgery
Jodie Alton Reider, MD, Endocrinology
Wells T. Reinheimer, DO, Ophthalmology
David D. K. Rolston, MD, Internal Medicine
Dana L. Rubin, PA-C, Plastic Surgery
Lisa Lorrae Schroeder, MD, Internal Medicine
Elizabeth Keslar Scott, CRNP, Cardiovascular Disease
Mark Alan Seeley, MD, Orthopaedic Surgery
John A. Semian, MD, General Surgery
Keith E. Shalongo, OD, Ophthalmology
Matthew J. Shellenberger, DO, Gastroenterology
Catherine Terese Shoff, DO, Pulmonary Disease
Dennis Randall Smith, MD, Cardiovascular Disease
Jordan Bennett Southern, MD, Urology
Randle H. Storm, MD, Cardiovascular Disease
Alexis Svokos, MD, Obstetrics/Gynecology
Jill Susan Sweigard, CRNP, Pediatrics
John Robert Tomedi Sr., MD, Family Medicine
Tyler William Baran, PA-C, ConvenientCare
Tyler Raymond West, DO, Anesthesiology, Pain Management
Caitlin Jean Wiscount, MD, Pediatrics
Sandrina Dawn Womer, CRNP, Cardiovascular Disease
Jessica Gidaro Yancoskie, CRNP, Ophthalmology
Kathya Michelle Zinszer, DPM, Podiatry

North-central:
Mark Judson Rockwell, PA-C, ConvenientCare
Melissa Jean Kireski, CRNP, ConvenientCare
Tena Delores Miller, PA-C, Family Medicine
Nicholas Showman, PA-C, Dermatology
Dana M. Smith, DO, Pediatrics
Roy Erroll Tuller, DO, Ophthalmology
Jessica Ann Zozos Stehman, PA-C, Obstetrics/Gynecology

Northeast:
Christian Stephen Adonizio, MD, Medical Oncology
Alexander M. Piczon, PA-C, Ortho & Sports Medicine Urgent Care
Joseph Patrick Bannon, MD, General Surgery
Louis C. Blaum Jr., MD, General Surgery
Elizabeth A. Bordy, PA-C, Family Medicine
Pranjal Kumar Boruah, MD, Cardiovascular Disease
Mary Catherine Brady, MD, Dermatology
Laurie Campfield, DO, Pediatrics
Jose I. Castillo, MD, Medical Oncology
Peter Joseph Cawley, MD, Cardiovascular Disease
Charlea Natasha Pedro, CRNP, ConvenientCare
Stacy J. Conway, OD, Ophthalmology
Kelly Jo Dalton, OD, Ophthalmology
Brian A. Delvecchio, DO, Rheumatology
Laurel Foxworth Dodgson, PA-C, Anesthesiology, Pain Management
Mitchell J. Gross, MD, Neurology
Collin Douglas Hair, MD, Ophthalmology
Megan Ward Harris, PA-C, Dermatology
Julia Ann Zafia Carey, PA-C, ConvenientCare
Karla Grace Dalious, PA-C, ConvenientCare
Akiko Kawamura, MD, Pediatrics
Amanda Katherine Keegan, PA-C, Urology
Eric J. Kemmerer, MD, Radiation Oncology
Kimberly Kaminsky, PA-C, ConvenientCare
David J. Kolessar, MD, Orthopaedic Surgery
Kimberly A. Kovalick, DO, Family Medicine
Michael A. Kovalick, DO, Family Medicine
Melissa Laporte, CRNP, Endocrinology
Leopoldo Legaspi, MD, Pediatrics
Lauren Nicole Polanin, PA-C, ConvenientCare
Kara Anne Levandoski, PA-C , Cardiovascular Disease
Maya Lillyan Lichtenstein, MD, Neurology
Paul R. Long, MD, Dermatology
Benoit Mapa, DO, Obstetrics/Gynecology
David R. Mariner, MD, Vascular Surgery
Vernon H. Mascarenhas, MD, Cardiovascular Disease
Martin Eugene Matsumura, MD, Cardiovascular Disease
Evan Lee McClennen, DO, Obstetrics/Gynecology
Sandeep Mehrok, MD, Family Medicine
Elizabeth Erin Miller, DO, General Surgery
Carl Andrew Nieweld, MD, Pulmonary Disease
Kathleen Marie Noss, DO, Pediatrics
Frank C. Olshemski, MD, Family Medicine
Mark Peter Pallis, DO, Orthopaedic Surgery
Sandra L. Pensieri, DPM, Podiatry
John Mark Prater, MD, Family Medicine
Brogdan Protyniak, MD, Colon & Rectal Surgery
John Robert Ramey, MD, Urology
Waqarun Nisa Rashid, MD, Obstetrics/Gynecology
Jamian M. Ryan, DO, Pediatrics
Lakshmi Neeharika Saladi, MD, Pulmonary Disease
Thomas Spencer Samuelsen, MD, Obstetrics/Gynecology
Sarah Ann Brown, CRNP, Urgent Care
Kenny Alan Schwartz, MD, Neurology
Shreya Sinha, MD, Oncology, Medical
Alessandro G. Smeraldi, MD, Surgery, Vascular
John Joseph Sobuto III, DO, Critical Care Medicine
James A. Tricarico, DO, Family Medicine
Cassandra Lynn Tunis, DO, Family Medicine
Justin Gerard Tunis, MD, Orthopaedic Surgery, Sports Medicine
Daniel William Upton, MD, Ophthalmology
Pugazhendhi Vijayaraman, MD, Cardiovascular Disease
Kathleen Iezzi Walsh, MD, Pediatrics
Mary Rachel Wolf, PA-C, Surgical Oncology
Jason Raymond Woloski, MD, Family Medicine
Joseph Alexander Wong, MD, Physical Medicine & Rehabilitation
Sarah Ann Worsnick, PA-C, Cardiovascular Disease
Bonnie Tong Young, CRNP, Cardiology (Interventional)
Shane Steven Young, MD, Family Medicine

West:
Lorraine L. Rosamilia, MD, Dermatology
Trevor Sherrick Smith, DO, Family Medicine
Natalie Rebeccah Steffen, PA-C, Family Medicine
Michelle Jane Thal, PA-C, Allergy & Immunology
Kathleen Mary Zazzali, DO, Cardiovascular Disease

NET Credit Union Donates to The Greater Scranton YMCA

NET Credit Union donated $10,000 to The Greater Scranton YMCA to benefit their 2021 Capital Campaign. The Capital Campaign benefits renovations to serve their community better.

The YMCA currently offers numerous programs to benefit all ages and demographics of our local community. The donations from The Capital Campaign will go towards a new kitchen that will benefit current and future programs and a new Welcome Center that will be more “user friendly” and secure for both staff and members. These updated areas will allow The YMCA to offer more programs and services.

The YMCA is a Preffered Partner Group of NET Credit Union. This means all staff is able to Bank On NET. We apprecaite all of our relationships with our Preffered Partners, especially ones that benefit our local community like The Greater Scranton YMCA.

The Wright Center Supports the United Way of Lackawanna and Wayne Counties

The Wright Centers for Community Health and Graduate Medical Education recently donated $10,000 to the United Way of Lackawanna and Wayne Counties in support of its annual campaign.

“The United Way and the people we serve every day are grateful for the ongoing support of The Wright Center,” said Gary W. Drapek, president and CEO of the United Way of Lackawanna and Wayne Counties. “Our missions to lift up underserved communities in the region are more important than ever as the global pandemic continues to affect many facets of our lives. This donation will lessen the impact of COVID-19 on those who can least afford it.”

The Wright Center cares for more than 30,000 patients at its eight primary care practices in Lackawanna, Luzerne and Wayne counties. The Wright Center for Community Health works to improve the health and welfare of Northeast Pennsylvania by improving access to patient-centric health care services, while The Wright Center for Graduate Medical Education builds a sustainable and competent workforce of physicians.

Participating in the ceremonial check presentation ceremony at The Wright Center, from left, are Deborah Kolsovsky, chairperson, United Way of Lackawanna and Wayne Counties’ annual campaign; Gary W. Drapek, president and CEO, United Way of Lackawanna and Wayne Counties; Dr. Linda Thomas-Hemak, president and CEO, The Wright Centers for Community Health and Graduate Medical Education, and Gerard Geoffroy, chairperson, The Wright Center for Community Health Board of Directors.

Promote Your Business on the Ice Festival Map

The Scranton Ice Festival wants to promote restaurants, bars, and other businesses downtown!

To promote your business, we are requesting the below info we can add to the map:

  • Days/hours you’ll be open during the festival (fyi – Festival hours: Fri 5-9, Sat 1-9, and Sun 1-5)
  • Very brief business description/tagline
  • What you serve (Food, Alcoholic Beverages, Non-Alcoholic Beverages)
  • Any specials, promos, events, or added services you’ll have available
  • Whether you’re family friendly
  • The preferred website you’d like us to link to (perhaps you’d prefer to link to your menu or your social media)

We’ll be adding this as a layer to our existing map which can be found here.

Email scrantonicefest@gmail.com with your business information.

Volunteer Income Tax Assistance (VITA)

The United Way of Lackawanna and Wayne Counties is once again offering the Volunteer Income Tax Assistance (VITA) Program to prepare local, state and federal income tax returns for FREE!  There are NO hidden fees or charges – this is a completely FREE Service designed to help people secure all the refunds and credits for which they are eligible.

How do I schedule an appointment?

There’s two ways to schedule an appointment:

  1. Schedule an appointment by clicking HERE
  2. Starting Monday, January 3rd, call 2-1-1 and speak to an agent that can book your appointment over the phone.
    • In the case 2-1-1 doesn’t connect, be sure to call 570.602.3133 to schedule your appointment.  Please leave a voicemail when/if prompted.

When does the VITA program start?

You can schedule your VITA appointment today!  The first day on the schedule for this current tax season will be Friday, February 4th.

What if I want to file my own taxes?

If you’d like to file your taxes on your own, The United Way offers help for those who are comfortable preparing their own taxes online. MyFreeTaxes, powered by TaxSlayer, is available nationwide and includes federal and unlimited state returns FOR FREE while avoiding restrictive eligibility criteria.  There is no age or geographic limitations.  MyFreeTaxes follows the IRS VITA program guidelines and target filers who generally earn around $57,000 or less, but filers with incomes over this threshold will not be blocked from using this FREE Software and will not be charged any fees!

Is VITA for me?

Our VITA volunteers will prepare state, local and federal tax returns for households and senior citizens from Northeast Pennsylvania that have income during 2021 of $57,000. Wage earners and non-wage earners are both eligible.

VITA by the numbers:

During the 2021 tax season, the United Way’s Volunteer Income Tax Assistance (VITA) program saved our tax clients $228,300 in fees as we filed 1,522 tax returns for free with $1,658,329 in federal refunds being returned to the community—and the budgets of hard-working area families.

Information about 2022 VITA appointments:

For a complete checklist of what you need for your tax drop-off, a schedule of this year’s appointments, and more CLICK HERE

Diversity, Equity, and Inclusion Forum, Call for Speakers

We’re looking for passionate speakers to join us as presenters for our third annual Diversity, Equity, and Inclusion Forum, presented by the Greater Wyoming Valley Chamber’s Diversity, Equity, and Inclusion Council and in partnership with our regional chambers! This year, we will be taking what used to be our webinar series and offering a full day of DEI-focused sessions. We are looking for diverse-owned businesses owners or entrepreneurs and individuals who have dedicated themselves to building diversity, equity, and inclusion practices in their workplaces and in the communities.

Presentations will take place over Zoom on April 12th and will be 30 minutes in length. Selections will be determined at the Diversity, Equity, and Inclusion Council meeting in March and speakers will be notified of their selection soon after applications close. Complete the RFP form before the close of business on February 10th. For any questions, please email Everal at everal@wyomingvalleychamber.org.

The Waverly Community House to Host Frederick Douglass Talk

E. J. Murphy, Project Coordinator for the Waverly Community House’s Destination Freedom: Underground Railroad Walking Tour of Waverly will host a talk on Frederick Douglass and Northeastern Pennsylvania, entitled “But Because He is a Man”. This program will highlight the effect that Douglass’ influence had on local and national events during the Civil War era as well as his connections, both direct and indirect, to Northeastern Pennsylvania.

E.J. Murphy is an educator and public historian from Scranton, PA.

The talk, sponsored by Toyota of Scranton and Peoples Security Bank & Trust will be held on Sunday, February 20th at 1:00 PM in The Comm auditorium. This educational program is appropriate for school-aged children.

Free and open to the public. Donations will be accepted for the Destination Freedom Project.

Reservations suggested. Call the Comm office: 570 .586.8191 Or click HERE for online reservations.

Narayana S. Murali, M.D., Named Chief Medical Officer of Medicine Services at Geisinger

Geisinger announced that Narayana Murali, M.D., will serve as the new chief medical officer of medicine services at Geisinger. This leadership position will oversee Geisinger’s strategic plan and operations for the medicine, cancer, and women’s and children’s institutes throughout the system.

Dr. Murali has served as executive vice president of care delivery and chief strategy officer at Marshfield Clinic Health System in Marshfield, Wis., since 2014, where he was heavily involved in driving and shaping its transformation.

“Geisinger is always working on ways to make better health easier for our patients. Bringing Narayana Murali, M.D., on board as the new chief medical officer of medicine services will further our mission to enhance care for our patients, our members and our communities,” said J. Edward Hartle, M.D., executive vice president and system chief medical officer. “Given Dr. Murali’s wealth of experience and expertise and his passion for always enhancing patient care, we’re confident that he will continue to set the bar even higher for us to deliver a premier patient experience.”  

“After 15 fulfilling years at Marshfield Clinic Health System, I’m honored to be joining Geisinger,” said Dr. Murali. “This system has a longstanding history in the community and is nationally recognized for innovating healthcare. Geisinger’s patient-first mindset is one many in the healthcare industry aspire to follow, and I look forward to finding ways to transform the industry by creating an exemplary patient experience in our communities.”

As the new chief medical officer, Dr. Murali will work closely with institute chairs to develop strategic plans that address customer expectations, as well as quality and cost of care with the goal of driving change for the betterment of patient care and Geisinger communities.

Dr. Murali earned his medical degree at the University of Madras in India, completed his internship at Abington Memorial Hospital in Abington, Pa., and his residency at the Mayo School of Graduate Medical Education in Rochester, Minn. He also completed a National Institutes of Health-sponsored Clinician Investigator Training Program and a fellowship in kidney disease at the Mayo Clinic College of Medicine, as well as the Advanced Management Program at the Harvard Business School.

City of Scranton Launches Online Permitting and Licensing Portal

Mayor Paige G. Cognetti announced that the City of Scranton has officially launched a new online permitting and licensing portal powered by cloud software provider OpenGov. The City is now inviting residents to apply for a select group of permits and licenses online via the new online service portal, accessible HERE. Over the next few months, more permit and license types will be added to the portal.

When the City of Scranton decided to make the transition to online permitting, its primary goal was to move away from a long-standing paper-based process. Along with streamlining internal processes, residents will experience convenient self-service, the ability to track, manage, and converse about applications in a single portal, and conditional forms that will improve application accuracy and reduce application time. Applicants will be able to print their permits and licenses from home and receive email notifications updating them when there are changes to their applications.

This move is part of a greater transformation of the City’s IT platform, which is rooted around four core applications: OpenGov Financials, OpenGov Citizen Services, NeoGov, and Cartegraph which will individually be utilized to modernize the City of Scranton’s Financial, License and Permitting, HR, and Fleet Management systems throughout 2022.

The City will continue accepting paper applications for the time being. The City will also maintain its current payment methods but will be moving to online payments soon.

“We are pleased to announce the launch of the city’s new online permitting and licensing portal powered by OpenGov’s Citizen Services Suite,” said Mayor Cognetti. “Maintaining long-standing, outdated processes is not a viable option for a modern city. Our taxpayers demand better services and replacing the City’s operating technology is an opportunity to change in how we meet our constituents’ needs and, especially with improved permitting services, support our economic development efforts.”

For additional help applying online, you can come to the front office in City Hall when it is open to the public, or you can go to the Scranton Public Library. The library offers free access to computers and trained library staff to assist patrons one-on-one. In the near future, the Library will offer free classes to teach the public how to use the Citizen Portal. These classes will be held in the library’s Technology Lab and taught by the computer instructor. Community members can reach the library by calling (570) 348-3000.

Email ahallock@scrantonpa.gov with questions.