New Blast Booth Expands Upon Tobyhanna’s Diverse Capabilities As a part of Tobyhanna Army Depot’s (TYAD) continuous mission of providing top-of-the-line support and being the best value for the warfighter, a new blast booth was recently installed in the C4ISR Finishing Center to improve processes in the shop. Artisans in the Systems Integration and Support Directorate previously used blasters that shot aluminum zirconium at the asset being worked on, however those that work in the new booth will use blasters that fire small pieces of plastic at the asset. The use of this plastic media is an alternative to hand sanding sensitive assets, which is a very time intensive process. It also allows for more versatile capabilities when it comes to the removal of certain layers of an asset. Aluminum zirconium is an abrasive form of media, so much so that it goes as far as removing the plating off an asset when working with it. Conversely, the plastic media is much less abrasive and allows depot employees to just remove the coating, for example. Although the plastic media is very diverse in its capabilities, it doesn’t totally eliminate the need for aluminum zirconium as the latter substance is more effective when working with corroded assets and will still be heavily relied upon at the depot. Supervisory Production Management Specialist Thomas Petroski said that this new capability is great not only for depot employees, but also for our customers and the warfighter. “The use of plastic blasting media grants us with many advantages that were previously unavailable to us,” said Petroski. “It replaces a lot of sanding that is done by hand, it reduces the repair cycle time which saves our customers time and money and it also allows us to process some work faster than before so we can get these assets out on the battlefield quicker.” Like the C4ISR Refinishing Center itself, the new blast booth is also Leadership in Energy & Environmental Design (LEED) certified, which allows TYAD to play a significant part in being good stewards of the environment. The 25 by 40 foot blast bay has a reclamation system all across its floor. As the plastic media falls through the grates on the floor, the reclamation system separates it from the other coating residue that comes off an asset and cycles it back through to be blasted once again. The plastic media can be cycled about 10 times before it becomes so fine that is no longer useable. This new blast booth provides Tobyhanna with expanded capabilities and is directly aligned with Tobyhanna’s long-range strategic plan, TOBY2028-2035, which has four focus areas: Investing in Our People, C5ISR Readiness, Shape the Future and Strategic Communications. TOBY2028 aims to posture the depot for success in the coming years as the Department of Defense’s premier worldwide C5ISR readiness provider.
Tobyhanna Performance Awards Highlight Character Traits of Extraordinary People A successful organization needs both creative and agile leaders, common traits among award winners setting the standard for others to follow. Panels of judges chose five individuals to receive Tobyhanna Army Depot Employee of the Quarter awards. One award winner was subsequently named the Army Materiel Command, U.S. Army Communications-Electronics Command, and C5ISR (Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance) employee of the quarter. Robert Hagenbaugh earned the command- and depot-level awards for actions taken while working as an electronics technician in the Production Engineering Directorate’s Site Installation and SATCOM Engineering Branch. Co-workers use words like loyalty, duty, respect and integrity to describe Hagenbaugh. In addition, they maintain he guards his teammates jealously, recognizes them regularly and never seeks recognition for himself, according to the nomination package. “It is truly a great honor and privilege to receive these performance awards,” Hagenbaugh said. “I don’t consider these awards as an individual award, but more of a group award knowing that our team is succeeding and moving in the right direction.” Hagenbaugh spends a great deal of time traveling the world with his team, providing life cycle engineering and sustainment support for technical control facilities, mission command facilities, strategic command centers and home station mission command centers. His depot career began 20 years ago. “Tobyhanna is involved in this mission because of Bob’s superior high level communication with site and program office personnel, in addition to a word of mouth reputation spreading throughout the Army of the depot’s ability to support these missions,” said former branch chief Shawn Smith. “Bob’s work ethic and tireless dedication to duty, team and mission set the standard and is contagious within the branch.” Jeremy Kuzmiak and Hagenbaugh were selected Tobyhanna Army Depot’s Employees of the Quarter, for the fourth quarter of fiscal year 2021, junior and senior categories, respectively. Kuzmiak is a firefighter recognized for work accomplished while assigned to the Installation Services Directorate’s Fire and Emergency Services Branch. The depot fire department recently completed a process known as Community Risk Assessment and Standards of Cover (CRASOC). The result is a comprehensive report that provides an assessment of risk as well as sets baseline and benchmark performance goals for the organization. “Kuzmiak surpassed expectations analyzing and updating more than 100 pages of information well ahead of the deadline,” said Daryl Gebhardt, fire chief. “He volunteered to take on this massive project while still performing his regular duties.” Kuzmiak was able to compose the report using skills he learned during a fire department analytics class. That, combined with years of additional training and hands-on experience helped the firefighter break down emergency response operations to show areas where the fire department excels or needs improvement. Officials noted the 14-year Tobyhanna veteran also shares knowledge gleaned from authoring the CRASOC with his co-workers, according to Gebhardt. “This award means a great deal to me and I want to thank all the people who helped me along the way,” Kuzmiak said. “I couldn’t have done it without them.” Robert Knecht, Joseph Twardowski and Steven Warner were selected Tobyhanna Army Depot’s Employees of the Quarter for the first quarter of fiscal year 2022, supervisor, senior and junior categories, respectively. Knecht’s performance as the Systems Integration and Support Directorate’s Welding Branch chief set him apart from his peers. He leads a group of skilled artisans who perform duties here and at multiple temporary duty locations around the world. His responsibilities include managing a robust welding mission by maintaining effective processes and procedures in the shop, tracking training requirements for employees, and providing necessary equipment and supplies to meet customer requirements. “Robert keeps track of all welding certifications held by shop personnel making sure they are current for AS audit readiness and that Tobyhanna is up to industry standards,” said Hiram Gillyard, Integration Support Division chief. “He also encourages team members to find ways to cut costs by streamlining processes.” Motivated by unwavering determination and dedication, Knecht keeps a positive mindset no matter what is going on around him, according to Gillyard. “This award means the world to me having been recognized for the efforts of dedication and commitment to the organization and the warfighter,” Knecht said. “Teamwork is the key to my success. Working together as a team enables us to learn from one another while working toward a common goal.” A number of employees applauded Twardowski for accomplishments while serving as the C4ISR (Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance) Directorate’s Secure Communications Branch chief. The individuals who nominated the work leader describe him as someone who goes above and beyond to support the mission. Twardowski is the first person to step up when something needs doing, they wrote on the submission form. Coworkers also noted that the team looks up to the branch chief, saying he sets the example. Twardowski is responsible for making sure the cost center has everything it needs to meet the monthly production schedules. For instance, he verifies assets are inducted in a timely manner, determines and order parts for individual jobs, schedules employee training, and ensures deadlines are met on time and within budget. “The team I work with is always doing what they need to do to meet customer expectations,” Twardowski said. “I couldn’t ask for a better group of people to work with. My success is measured by the successes of those around me.” Warner distinguished himself while working as a firefighter in the Risk Management Division. It was his idea to develop a program to mentor new employees as they adjust and learn new processes and policies in Tobyhanna’s Fire and Emergency Services Branch. “Steven is an informal leader and mentor among his peers due to his vast knowledge of Tobyhanna and his experience as a firefighter and paramedic,” Gebhardt said. “This program provides peer-to-peer support and mentoring as the employee gains the knowledge, skills and abilities to effectively execute their duties in the most productive manner.” Warner’s journey of self-improvement consists of activities that develop a person’s capabilities and potential — personally and professionally. According to his coworkers, the fire captain continuously demonstrates a high degree of knowledge, professionalism and personal courage. “Steven places the needs of his peers before those of himself and strives to make the department the best through his continued selfless service and contributions to the team,” Gebhardt said. The new mentoring program ensures that all new employees will get all the pertinent information to be successful at Tobyhanna. “Throughout my career, I’ve learned that having a strong team helps everyone,” Warner said. “I wanted to make sure that all team members were being trained the same and all areas were being covered so I developed a new employee guide, then assigned senior firefighters to each new hire guide them through the process.” Recognizing employees for a job well done links to a TOBY2028 objective — Invest in our People. The objective centers on developing an agile and innovative workforce dedicated to providing the best value to the warfighter. The quarterly awards program identifies and rewards junior-, senior- and supervisor-level employees who, in the performance of their assigned duties, have established a pattern of excellence. Nominations can be submitted by co-workers, who work with the nominee, directly or indirectly, with a minimum of at least four nominators or by an employee’s supervisor. Winners receive a special parking space for the quarter, On-The-Spot Award and plaque. Winning packages are forwarded to the U.S. Army Communications-Electronics Command (CECOM) to compete in their respective categories. Tobyhanna Army Depot is a recognized leader in providing world-class logistics support for command, control, communications, computers, cyber, intelligence, surveillance and reconnaissance (C5ISR) systems across the Department of Defense. Tobyhanna’s Corporate Philosophy, dedicated work force and electronics expertise ensure the depot is the Joint C5ISR provider of choice for all branches of the Armed Forces and industry partners. Tobyhanna’s unparalleled capabilities include full-spectrum logistics support for sustainment, overhaul and repair, fabrication and manufacturing, engineering design and development, systems integration, post production software support, technology insertion, modification, foreign military sales and global field support to our joint warfighters.
Live Chat Technology Helps Resolve IT Issues at Tobyhanna Live chat technology is a fast, efficient and convenient way for computer users to get in touch with Tobyhanna Army Depot’s information technology (IT) customer service team. Personnel experiencing problems with government-issued computers or peripheral equipment can click on the orange “support button” icon located on their desktop to live chat with IT experts trained to resolve any situation. Customers can reach out in the exact moment they have questions or problems they cannot solve. Beyond improving the customer experience, the ability to increase team productivity – combined with data collection – can lead Team Tobyhanna to greater success with live chat as part of its customer support plan. “The new chat feature and corresponding support tool is a force multiplier for the customer service branch,” said IT Specialist Sean Malone, Resource Management Directorate, Information Management Division. “We are able to help more people, more efficiently, and with just a few clicks, it’s even easier for the customer to request and receive assistance.” The live chat provides an easy to use customer interface, while maintaining a robust set of administrative tools, features and options, which allows the help desk agent to quickly view, troubleshoot and resolve issues, according to IT Specialist Dave Kutch. “This enhanced tool results in most issues being resolved quickly and within first contact,” Kutch said. Army standards dictate the amount of time technicians have to respond to and close a request; it varies with each task. Implementing innovative ideas such as the live chat, walk in service desk, and knowledge base library help the organization meet those requirements. “Everyone on my staff has access to the live chat capability whether they are working on or off the installation,” said Matthew Raup, Customer Service Branch chief. “The data we are able to collect with this new technology can help us track information such as how long people are waiting in the queue, the number of completed chat sessions and types of concerns.” The system also provides a transcript of each session that can be used for accountability and training, he added. Personnel can use other methods to get help with their IT issues, but the new live chat feature will be a game changer for getting the support they need, according to Malone. Personnel can submit work requests using the IT Service Desk link on the depot’s intranet site. For the do-it-yourselfers out there, the IT Knowledge Base link [also on the intranet] provides information on a number of topics. Technicians working at the service desk are available to address simple customer issues on the spot, loan IT equipment and assist users in entering help tickets for situations that require complex solutions. Lastly, people can still request assistance by dialing 5-6677; however, using the legacy phone system offers fewer options to help the customer. According to Raup the best anyone can do is leave a voice mail message, which due to the volume of calls and work tickets, could go unnoticed. The technician response time using the live chat feature averages less than two minutes. Users can continue working while waiting for a technician to come on the line, plus watch as they progress through the queue. Customer service representatives can also see the people waiting in line. “As a tech, I feel like I can be very productive using the chat feature,” said Jessica Holliman-Wilson, IT specialist. “I’m able to grab multiple chats at a time and work them all at my own pace. I’m able to provide the same level of customer service as if they are talking to me face to face.” Printer problems prompted a program analyst in the C4ISR Directorate to test the support button icon one day. “I am so thrilled with the new app,” said Christine Shuleski. “The IT technician responded quickly and once I explained what was going on, he was able to resolve the issue in a matter of minutes.” Shuleski said the live chat was such a positive experience, she asked about two other issues. All three problems were settled within about 20 minutes. The number of users and systems connected to the network far outnumber the IT experts who strive to meet or exceed customer expectations every day. The customer service branch continues to improve products, services or processes with conscious, deliberate intent to continuously invest and focus on getting better. “We’re heading in the right direction with the steps we’re making to improve customer service,” Raup said. “My goal is to fix the computer issues through whatever means possible by providing the tools and information needed to streamline the customer experience.”
Tobyhanna Army Depot News Bridge Supplemental Set Workload Shows Tobyhanna’s Diverse Capabilities The Bridge Supplemental Set (BSS) is a system designed to assist Bridge Erection Boats (BEB) on long-term bridging missions while our warfighters are on deployment. The widely used BSS concept dates back to the 1960s. In certain situations, the BSS is pivotal to keeping soldiers focused on the task at hand. In the event a river must be crossed, BEBs would be brought in to build a surface that can be crossed by our warfighters. However, on long-term missions, BEBs can become expensive to maintain and take a lot of time to operate, affecting warfighter readiness. This is where the BSS comes in. The erection of a BSS over a body of water keeps the traveling surface in place and eliminates the need for BEBs on long-term missions. This supports our warfighters by allowing them not to worry about BEB upkeep and allows them to focus on their primary mission. With ever changing challenges on the battlefield, the way the BSS is designed was due for an upgrade, so a set for the modern era has been created. Tobyhanna Army Depot (TYAD) has taken on the exciting challenge of constructing and delivering this new design to our warfighters and with it, comes the opportunity to not only benefit TYAD, but more importantly to assist in our mission of supporting the warfighter. Logistics Management Specialist Tracy Kraftchisin worked with Production Engineering personnel to solicit and onboard the workload. Before obtaining the workload, TYAD first had to compete in a market questionnaire. The depot received formal notification that it was chosen to support the BSS in May 2019. The design, development and pre-production process was lengthy, as the asset comprises more than 20 cases of equipment containing almost 400 individual pieces – everything from shadowboxes, racks, casing and much more. Kraftchisin said the opportunity to work on the BSS provided many benefits to TYAD. “This was an opportunity to showcase TYAD’s test engineering, design development and fabrication in support of overhaul capabilities to expand sustainment operations for the BSS – ensuring support to both strategic and tactical Army readiness,” said Kraftchisin. “The BSS workload presented an excellent strategic opportunity for Team Tobyhanna in support of our TOBY 2028 Shape the Future efforts.” Kraftchisin works in the Strategic Initiatives Office. Although the overall BSS design wasn’t created by TYAD, many of the asset’s components were designed by depot engineers. Producing the BSS kits is a complex process, involving numerous production shops in the Systems Integration and Support Directorate and spanning more than 3,488 hours. The BSS workload is a unique one for TYAD as it comes from the U.S. Army Tank-Automotive and Armaments Command (TACOM). Mechanical Engineer Joseph Samsell has been heavily involved with the workload ever since TYAD took it on and said that our ability to get the work done proves that the depot is capable of accepting diverse types of work. “Taking on new and challenging missions demonstrates to our current and future customers that Team Tobyhanna is capable of supporting any warfighter requirement,” said Samsell. Logistics Management Specialist Christopher Lupole agreed, saying that the depot has much to offer its customers. “The successful completion of the BSS effort at TYAD has brought more notice to the depot’s overall life cycle logistics capabilities. Most potential customers that aren’t too familiar with TYAD hear the word ‘Depot’ and tend to think of us as a warehouse or strictly maintenance facility. In reality, TYAD has much more to offer potential customers.” said Lupole. “BSS has put [our] additional capabilities at the forefront and allows the rest of the Department of Defense community to see how supportive TYAD can be for their weapon systems. In the end, our mission is to support the Warfighter to the best of our ability and BSS is only one great example of how TYAD has done that in recent years.” Lupole works in Tobyhanna’s Strategic Initiatives Office and is part of the team responsible for onboarding new workload. The BSS program is expected to run through 2028. BSS Project Manager Stacey Taylor lauded the people behind BSS, emphasizing that their teamwork really helped push this workload past the finish line. “[The] BSS [workload] has proved that unity is strength and when there is teamwork and most importantly collaboration, wonderful things can be achieved. I am proud to be part of such a talented, hardworking, & motivated organization,” said Taylor. “The BSS system will showcase the capabilities that TYAD has to offer to future customers. Team Tobyhanna is dedicated to our warfighter and we look forward to the future.” Commitment, Selfless Service Lead to High Accolade for Packaging Center Employee A distinguished career supporting military logistics requirements paid off in a big way last month for David Gomes. The senior packaging specialist was the sole 2022 inductee into the Military Packaging Hall of Fame, an honor bestowed upon him by the National Institute of Packaging, Handling and Logistics Engineers (NIPHLE) during the organization’s annual training event in May. Gomes, who works in the Army Sustainment Command’s Packaging, Storage and Containerization Center (PSCC), says the experience was humbling. “I am truly honored and grateful that I was nominated and accepted into the Military Packaging Hall of Fame,” he said. “I couldn’t have achieved this without the wonderful co-workers I have had along the way.” PSCC Packaging and Transportation Division Chief Rebecca Cimino nominated Gomes for the Hall of Fame. In her submission to NIPHLE, Cimino cited Gomes’ long and impressive career within the government – more than 26 years of dedicated service. He began his government career in 1996 at Sierra Army Depot, where he was selected into the Quality Assurance Specialist (Ammunition Surveillance) (QASAS) Internship Program in 2001. He eventually became a QASAS instructor, transitioning into a Packaging Training Development and Instructor position at the Defense Ammunition Center in 2008. Gomes joined the PSCC team in 2015 and has accomplished much in a short amount of time. Perhaps his most notable achievement is leading the team responsible for the development and implementation of a redesigned PACK 2 Military Packaging Design Course. The training, which educates Department of Defense (DoD) personnel on techniques to properly design packaging, leverages the expertise of PSCC’s in-house personnel and the resources available in their Packaging Applications Testing Facility. He also serves as the Army Component Manager for the DoD Wood Packaging Materials Program and an Action Officer for PSCC’s Stock Readiness Compliance Inspections. Cimino says there aren’t many employees like Gomes. “He is the ideal logistics professional who continues to strive for innovative ways to improve packaging processes and develop new procedures, doctrine, or instructional aides to address gaps in the DoD packaging community. His contributions will have a positive effect on current and future packaging professionals for decades to come.” Less than 100 people overall have been inducted into NIPHLE’s Military Packaging Hall of Fame, which was created in 1990 to recognize those whose leadership and technical expertise has contributed to the successful development of the packaging industry. Gomes is only the second inductee from PSCC. Past inductees include who served the Army, Navy, Air Force, Marine Corps, DLA, GSA and the private sector. PSCC, located on-post at Tobyhanna Army Depot, is the Department of Defense’s (DoDs) largest packaging applications testing facility, providing a wide variety of technical support for multiple DoD customers. Those interested in learning more about the course or about PSCC’s unmatched facilities and team, please call 570-615-7257 or visit PSCC’s website at https://www.pscc.army.mil/
Tobyhanna Army Depot Participate in Emergency Training Scenarios Tobyhanna Army Depot will participate in emergency training scenarios this week from 7:30 a.m. to 3 p.m. The exercises are designed to evaluate the depot’s capabilities to respond to different scenarios. Visitors and employees may notice an increased use of emergency services vehicles, and security personnel carrying weapons and tactical equipment during the exercise. The public should not be alarmed if they see personnel responding to simulations or hear the associated noises such as blank gunfire or sirens. Exercises like this are held regularly to provide insight into Tobyhanna’s capabilities and improve upon emergency response processes. For more information, call the Tobyhanna Army Depot Public Affairs Office at, 570-615-7308.
Tobyhanna Employees Recognized for Earning Certification Tobyhanna Army Depot (TYAD) employees who achieve the Certified Electronics Technician (CET) accreditation are now being publicly recognized for their accomplishment. CET status can be achieved at a few levels, the first being the Associate Level, then the Journeyman Level, Senior Level and finally, the Master Level. Once certification at any level has been obtained, yearly renewal is required in order to ensure technicians are keeping up with advances in technology. The CET initiative is directly aligned with Tobyhanna’s long-range strategic plan, TOBY2028, particularly the Invest in Our People, Shaping the Future and C5ISR Readiness lines of effort. Employees who achieve any level of certification will be honored with their name and photo on a plaque displayed near the C4ISR Directorate Office. The effort is designed to ensure employees are receiving the recognition they deserve for putting in the hard work required to pursue the certification. Electronics worker Adam Zuroski is among recent recipients of the certification. He said he thinks it is great that TYAD is recognizing those who have been obtaining the CET certification which will benefit the depot’s customers. “I think it is fantastic. I really appreciate the support from my supervisors and all of my peers,” said Zuroski. “Being able to say we have certified technicians working on customer assets will be great for Tobyhanna.” Electronics Mechanic Leader Brian Kohn is another recent recipient of the CET certification. He said he believes becoming certified has made him more prepared for his professional future. “I believe earning this certification has prepared me for the work that is to come,” said Kohn. Obtaining a CET certification has proven to be a great benefit to TYAD. As more employees earn it, work becomes more efficient, customer satisfaction increases and it gives the depot a competitive edge against competitors. Depot officials state that employees receive a significant benefit from earning the certification as well as it keeps them up-to-date on current best practices in the industry and proves their commitment to the warfighter, who is the most important beneficiary. As employee confidence and commitment increases, warfighter satisfaction increases. Chief of the Avionics Division John Stochla said he believes those who choose to pursue a CET Certification will be set up for success today and into the future. “I believe education improves development on a personal level. [The CET program] is very good for refreshing people’s expertise and this is one step in our progression that will keep our development high,’ said Stochla. “I feel we are putting people in a position to be successful.” Stochla explained that employees pursuing the CET certification will receive extensive preparation to ensure they are confident in the subject matter. Some preparation methods include supervisory coaching, a study guide, a week-long refresher course and the ability to take the exam whenever the employee is ready within a two year span. Division Operations Manager Jeffery O’Neill said he believes earning the CET certification adds even more capabilities to TYAD’s already talented workforce. “Certified Electronics Technician certifications provide proof of your knowledge in the electronics field,” said O’Neill. “We all need to challenge ourselves periodically, I would encourage anyone who is interested in additional information on the CET to reach out to your directorate POCs.” Zuroski said although passing the exam was tough and required a lot of studying, it is very attainable to those who put in the effort. “I enjoy challenges, so obtaining the CET certification really gave me something to work for,” said Zuroski. “Passing it definitely gave me a lot of personal gratification.” Kohn echoed Zuroski’s sentiments, emphasizing that earning the certification is worth it and that people shouldn’t be deterred by the work. “You’re never going to become a jedi if you don’t pick up your lightsaber,” said Kohn. “You have to know the book to pass the test, but earning the certification is very attainable.” Employees interested in obtaining the CET self-paced study guide can reach out to the Employee Development Division at X56492. The guide is published by Electronics Technicians Association, International (ETA-I) and falls in- line with the computerized exam. For further information regarding the certification, employees can visit the ETA-I website at https://www.eta-i.org/.
Tobyhanna Expands Role in Modernizing Army Command Centers Soldiers in the field can now safely connect with their leadership at home – all thanks to a rapidly-growing workload at Tobyhanna Army Depot. A cross-functional group of employees continue to support installation and upgrade missions for the Home Station Mission Command Center (HSMCC) and Mission Command Facilities (MCF) programs, which establish and improve joint operations mission centers around the world. Like a situation room, the facilities are outfitted with high-end teleconferencing equipment such as projectors, video monitors, microphones, and speakers for real-time communication, visibility and decision-making. The growing workload is directly aligned with Tobyhanna’s long-range strategic plan, TOBY2028, which has four focus areas: Investing in Our People, C5ISR Readiness, Shape the Future and Strategic Communications. TOBY2028 aims to posture the depot for success in the coming years as the Department of Defense’s premier worldwide C5ISR readiness provider. Tobyhanna’s previous support of the program was limited to electrical work and equipment installation. Customers were continuously impressed by Team Tobyhanna’s work under tight timelines; as a result, they expanded the scope of work to include carpentry, wood fabrication, networking upgrades, wireless installations and engineering support with assistance in mission design. A previous depot mission to Fort Bragg, North Carolina found depot team members transforming an open work bay into a state-of-the-art HSMCC, with carpenters on-site building walls to create the new space, while woodworking artisans back home crafted cabinetry and a credenza to enhance the project. The finished product resulted in 50 feet of handmade cabinetry, custom-designed for the HSMCC. Those involved say the effort was a unique challenge. “The main objective for the cabinets was to cover up the wiring and improve the aesthetics of the HSMCC,” said Kyle Oakley. “Our team did a great job taking a basic concept and bringing it to life as pieces of expertly crafted furniture – not something we do every day. Our customer was very pleased.” Oakley is a work leader in the System Integration and Support (SIS) Directorate’s Equipage Branch. Personnel also took on a new challenge during a MCF mission at Fort Carson in Colorado recently, installing a high-tech LED micro-tile video wall and all video processing equipment. The tile-based displays offer unlimited design freedom, exceptional visual quality, and less complex installation requirements – but presented a vastly different process from previous technological installs. Equipage Branch Chief Nathaniel Isaac praised his team’s performance. “There has never been a request too large or too small, too difficult or too easy for my team. They always achieve amazing results with a finished product that expresses the high level of expertise they possess,” he said. Fellow SIS Chief Robert Olshefski agreed. “I am very proud of our team and their willingness to accept and thrive with new challenges.” Olshefski leads the Electrical Cable Branch in SIS. The collaborative SIS teams will support several comprehensive MCF missions in the future at sites such as Redstone Arsenal, Fort Knox, and Fort Drum. Successful HSMCC installations were previously completed for the Indianapolis Army National Guard’s 38th Infantry Division, Pennsylvania Army National Guard’s 28th Infantry Division; the 82nd Airborne Division at Fort Bragg, North Carolina; the 4th Infantry Division at Fort Carlson, Colorado; and the 25th Infantry Division at Schofield Barracks, Hawaii. Tobyhanna Army Depot is a recognized leader in providing world-class logistics support for command, control, communications, computers, cyber, intelligence, surveillance and reconnaissance (C5ISR) systems across the Department of Defense. Tobyhanna’s Corporate Philosophy, dedicated work force and electronics expertise ensure the depot is the Joint C5ISR provider of choice for all branches of the Armed Forces and industry partners. Tobyhanna’s unparalleled capabilities include full-spectrum logistics support for sustainment, overhaul and repair, fabrication and manufacturing, engineering design and development, systems integration, post production software support, technology insertion, modification, foreign military sales and global field support to our joint warfighters. About 3,500 personnel are employed at Tobyhanna, which is located in the Pocono Mountains of northeastern Pennsylvania. Tobyhanna Army Depot is part of the U.S. Army Communications-Electronics Command. Headquartered at Aberdeen Proving Ground, Maryland, the command’s mission is to empower the Soldier with winning C5ISR capabilities.
Tobyhanna Celebrates Employees During Engineers Week Tobyhanna Army Depot observed Engineers Week from February 20-26 by shining a spotlight on some of its outstanding engineers. Founded in 1951 by the National Society of Professional Engineers, the observance brings attention to the skills and contributions of engineers worldwide. Tobyhanna employs more than 300 engineers in a variety of disciplines, including chemical; civil; computer; electrical; electronics; industrial; mechanical; and software engineering. Civil Engineer Nicolas Stoker Civil Engineer Nicolas Stoker of the Installation Services Directorate plays an important role for Team Tobyhanna. The depot newcomer leads the Sustainment, Restoration and Modernization team and currently manages more than $40M in modernization projects across the depot – within the gates and beyond. A lifelong interest in construction led Stoker to the field of civil engineering, which encompasses a variety of infrastructure services such as utilities, water, and wastewater services. “Most people don’t realize that civil engineers build far more than bridges and roads,” he said, adding that his position with Team Tobyhanna is truly gratifying. “While construction projects are never easy, I appreciate reaching the end goal, which is making sure everyone on Team Tobyhanna can do their jobs. It is satisfying to see an empty warehouse transform into a state-of-the-art facility that supports our mission and, ultimately, the warfighter.” Stoker is no stranger to military processes after attending the Military College of South Carolina –more commonly known as The Citadel – as a civilian to earn his Bachelor of Science in Civil Engineering. He says the experience was invaluable. “Attending The Citadel helped shape me as a team member and a person.” Stoker’s teammates applauded his contributions to the team and Tobyhanna’s mission. “Nic is a one of the most focused, diligent, organized, attentive, and driven engineers I have ever worked with. He motivates other members of the team and sets a good example for other engineers as well as technicians,” said Chris Sheerer, chief of the Site Installation and Satellite Communication Engineering branch in the Production Engineering Directorate. Mechanical Engineer Jenny Battenberg also earned accolades for her technical skill, tenacity and passion. “Jenny is hardworking, dedicated to her programs and strong-willed. She is not afraid to say how she feels about something and I admire that in her. I am thankful to call her a teammate,” said Nathan Thomas, deputy director of Production Engineering. As a young person, Battenberg did not aspire to a career in mechanical engineering. Unsure of her long-term goals, she applied and was accepted to Walt Disney World’s (WDW’s) intern program – an experience that taught her lessons she uses today. Fabrication Engineers like Jenny Battenberg perform work on-site at locations around the world, like this one in Italy. “Working at WDW was an adventure and everything they do comes down to design – just like my job at Tobyhanna. I remember being amazed at how carefully they planned swapping out holiday décor at the park. Inspired by their ingenuity, I’ve used similar strategies when managing my own projects.” Battenberg currently supports a variety of fabrication-focused engineering projects, which require her to travel to exotic locates like Japan, Iceland and the United Arab Emirates. Many of the programs have grown after customers responded positively to the impressive engineering support provided by Battenberg and her team. When asked about the key to her success, Battenberg says the answer is simple. “I have great co-workers,” she said, laughing. “I also believe that it is important to be honest, have humility, and be open to feedback.” In her spare time, Jenny enjoys exploring her creative side through interior design and crafting. She also enjoys baking and cooking – skills passed down through the strong and impactful women in her family. Outstanding Electrical Engineers like Jason Metzger play an integral role in supporting C5ISR readiness for America’s warfighters, according to Chip Tracewski. “Jason has been critical to the success of the satellite communications programs he supports,” he said. “His calm demeanor and attitude toward supporting his customers are a valuable asset to Tobyhanna Army Depot.” Tracewski leads the Production Engineering Directorate’s C4 & Logistics Engineering Division. Electrical Engineer Jason Metzger A graduate of Penn State, Metzger started his depot career in 2004 as an electronics worker on the production floor and spent four years repairing avionics equipment. Although he was not working in his degreed field, Metzger says the experience was beneficial nonetheless. “There is often a disconnect between production shops and their support teams. Working on both sides has helped me better understand the needs of my customers,” adding that he tries to use this experiential knowledge to educate the general depot population. “One thing I wish everyone knew was that even though their requests seem easy to complete, engineering-related tasks are often more time-consuming and complex than you would think. Helping Team Tobyhanna understand why we do what we do is key.” Metzger’s cross-functional experience also includes time working in the Strategic Initiatives Office, learning about the depot activation and business development processes. In addition, he participated in a nanofabrication educational program at Penn State. Metzger’s co-workers say he is a true asset to Team Tobyhanna. “I’ve had the good fortune of working alongside Jason for many years. He is an extremely conscientious and professional engineer who possesses exceptional technical skills that allow him to quickly solve problems and effectively bridge the gap between the theoretical and practical sides of engineering,” said Thomas Ondrey, an electronics engineer in the Production Engineering Directorate. While Metzger appreciates the accolades, he noted that none of his success was accomplished alone. “I owe it all to the amazing team I work with every day.” In his free time, Jason enjoys spending time with family, his two dogs, and being outdoors. The technical expertise of Team Tobyhanna’s engineers is integral to its mission and long-range strategic plan, TOBY2028, which has four focus areas: Investing in Our People, C5ISR Readiness, Shape the Future and Strategic Communications. TOBY2028 aims to posture the depot for success in the coming years as the Department of Defense’s premier worldwide C5ISR readiness provider.
Tobyhanna Army Depot Warfighter of the Quarter Tobyhanna Army Depot (TYAD) honored one of its own Saturday night for outstanding service as an Army Soldier. Sergeant First Class (SFC) Frank E Boehme, Jr. of the 109th Infantry Regiment out of Easton, PA – and a member of the TYAD workforce – was recognized as the first Warfighter of the Quarter of 2022 during a ceremony at the Wilkes-Barre/Penguins Military Appreciation Night event. The award, which celebrates the bond between TYAD’s employees and the warfighters they support, has been presented to over 35 deserving military members from across Northeastern Pennsylvania. Boehme’s commanding officer, Lt. Ryan Joyce, nominated him for the honor, noting the Sergeant’s extraordinary commitment to his fellow Soldiers. “SFC Boehme is by far the most skilled and professional Platoon Sergeant that I’ve worked with. He lives by Soldier first and mission always.” Kelvin Spencer agreed. “SFC Boehme serves as a premier role model for Soldiers and Noncommissioned Officers across the Army. He consistently sets the example for all to follow and demonstrates commitment to the Army Values, to the Warrior’s Ethos and he superbly represents our country’s military force of the future,” he said. Spencer is the chief of Tobyhanna’s Electronics Fabrication Division and leads the Tobyhanna chapter of the Association of the United States Army. He also served as depot Sergeant Major from 2009 to 2012. Open and honest communication is a priority for Boehme, who cites General Colin Powell as one of his leadership influences. “General Powell famously said that the day Soldiers stop bringing you their problems is the day you stopped leading them. I work hard to ensure my team knows that I care and will do anything I can to assist them.” Boehme also noted that his career achievements would not have been possible without the love and support of his family. “Whenever it was time to pack up my duffle bags and leave, I knew that things back home were going to be okay – whether it was for a weekend, a few months or for a yearlong deployment. My parents and my family always step up and cover down during my absence so I can stay focused on my Soldiers and my mission.” Coworkers and depot leadership similarly laud Boehme’s performance. “Frank continuously provides exceptional service, whether it is as Soldier or civilian,” said Jason DeMatteo, chief of the Law Enforcement Branch. Boehme says his years in uniform have given him a unique appreciation for the role Department of Defense civilians play in national security. “I feel tremendous gratitude to the entire Tobyhanna team for their efforts to make life easier for warfighters on the battlefield.” Boehme enlisted in the Pennsylvania Army National Guard in January 2004 and deployed twice to Southwest Asia in support of Operation Enduring Freedom. A highly decorated Soldier, he has been honored with the Army Commendation Medal w/ Oak Leaf Cluster (OLC), an Army Achievement Medal with two OLCs, the Armed Forces Reserve Components Achievement Medal with four OLCs, and the Combat Infantryman Badge – among other impressive accolades. He is a member of the Order of the Combat Spur (Gold) and is the recipient of the Order of Saint Maurice Medallion. The Warfighter of the Quarter award is a TOBY2028 Connecting with the Community initiative. The long-range strategic plan aligns with the depot’s four strategic focus areas: Investing in Our People, C5ISR Readiness, Shape the Future and Strategic Communications; and aims to posture the organization for future success.
