Tobyhanna Business Intelligence Leader Honored for Supervisory Excellence

A focus on customer and employee experience resulted in a major award for one Tobyhanna Army Depot (TYAD) leader.

Dr. Matthew Raup was recently named Supervisor of the Quarter by TYAD’s headquarters, the Communications-Electronics Command (CECOM). The accolade honors supervisors across the command who embrace the Army values, drive innovation, and lead by example.

CECOM personnel nominated Raup for the award based upon his leadership of TYAD’s Business Intelligence Division (BID) and efforts to create data collaboration across the organization and the Army overall. In addition, Raup earned praise for spearheading the Army Materiel Command Data & Analytics Summit. The July event, attended by more than 300 personnel worldwide, explored how data can enhance the readiness and efficiency of the joint warfighter.

Raup said he never expected a leadership award – especially one from TYAD’s headquarters.

“It surprised me because not a lot of my work is directly with CECOM,” he noted. “I thought it was really neat because I got a much greater feeling of pride in the organization.”

Raup started his depot career in 2020 as the Chief of the Resource Management Directorate’s Customer Service Branch, which provides direct information technology (IT) support to the workforce. Under his leadership, the branch implemented a highly successful walk-in help center where depot personnel could receive immediate IT support and gain assistance with submitting help tickets – an endeavor focused on making life easier for Team Tobyhanna.

Prior to working at Tobyhanna, Dr. Raup managed IT functions at the Pennsylvania State University and at a K-12 school district – roles that align with his personal values and pushed him towards federal service.

“I’ve always had a drive to help other people. So, the idea of working for the Army and Tobyhanna really meshed well with my perspective of wanting to serve and help people,” said Raup.

Raup’s personal leadership philosophy was largely shaped through his service in the Army National Guard, where he learned to empower others through respect and honesty. A self-described “employee engager,” he sees leadership as a service.

“I’ve always believed that your job as a leader is to find people smarter than you and to support them in whatever they need,” he said, adding that his success has only been possible because of others.

“I attribute all that I have achieved to the teams I have led here at Tobyhanna. I am proud of their accomplishments,” he said.

Those who work with Raup celebrate him as an innovative leader who encourages continuous improvement.

“Matt empowers us to think critically, take calculated risks, and deliver solutions that have a tangible impact on the business. His ability to bridge the gap between IT and operations has been crucial in aligning our business intelligence efforts with the depot’s overarching mission and priorities,” said Joseph Bilotta, program analyst in the BID. Fellow program analyst Edward Gliniecki agreed.

“Matt’s leadership inspires the entire team, serving as a model for how to cultivate a scalable, sustainable, and impactful supervisory approach. Under Matt’s direction, the team has achieved remarkable outcomes, demonstrating the benefits of his exceptional leadership abilities. Matt’s leadership not only guides our direct team, but also drives positive change across the wider organization. “

Employee recognition programs are a key tenet of TOBY2035, TYAD’s long-range strategic plan. The plan, which has four focus areas – Investing in Our People, C5ISR Readiness, Shape the Future and Strategic Communications, aims to posture the depot to meet the future needs of the joint warfighter on a multidomain battlefield.

Tobyhanna Army Depot is a recognized leader in providing world-class logistics support for command, control, communications, computers, cyber, intelligence, surveillance and reconnaissance (C5ISR) systems across the Department of Defense. Tobyhanna’s Corporate Philosophy, dedicated work force and electronics expertise ensure the depot is the joint C5ISR provider of choice for all branches of the Armed Forces and industry partners.

Tobyhanna’s unparalleled capabilities include full-spectrum logistics support for sustainment, overhaul and repair, fabrication and manufacturing, engineering design and development, systems integration, post production software support, technology insertion, modification, foreign military sales and global field support to our joint warfighters.

About 3,300 personnel are employed at Tobyhanna, located in the Pocono Mountains of northeastern Pennsylvania. Tobyhanna Army Depot is part of the U.S. Army Communications-Electronics Command. Headquartered at Aberdeen Proving Ground, Maryland, the command’s mission is to deliver integrated C5ISR weapon systems, business systems, and medical sustainment to enable full spectrum combat operations at the point of need